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Message
Will removing my secondary HDD from laptop void warranty?
Posted on 5/5/13 at 3:18 am
Posted on 5/5/13 at 3:18 am
Long story short, AMD 7690m GPU fried, black screen and can only use the Intel 4000 to use laptop.
HP Envy 17, sending it in for repair on Monday, and HP will wipe your hard drive first thing.
I don't mind the wipe on the 180GB SSD main drive, but I do not want to lose all of my music, pictures, etc that are on my 1TB secondary drive.
So if I remove the secondary drive will they use that against me and not fix it under warranty or can I just remove it and protect my data and be fine? They may not even wipe the secondary drive, but I'd guess that they will.
Just opening the laptop to take it out may void the warranty.
HP Envy 17, sending it in for repair on Monday, and HP will wipe your hard drive first thing.
I don't mind the wipe on the 180GB SSD main drive, but I do not want to lose all of my music, pictures, etc that are on my 1TB secondary drive.
So if I remove the secondary drive will they use that against me and not fix it under warranty or can I just remove it and protect my data and be fine? They may not even wipe the secondary drive, but I'd guess that they will.
Just opening the laptop to take it out may void the warranty.
3
Posted on 5/5/13 at 3:34 am to UltimateHog
I'm guessing you can't just back up your info?
Posted on 5/5/13 at 5:21 am to Mr Gardoki
quote:
I'm guessing you can't just back up your info?
Where would I back up 500+ gigs of music/movies?
No external hard drive.
I'm pretty sure removing a hard drive won't void the warranty on any computer.
This post was edited on 5/5/13 at 5:32 am
Posted on 5/5/13 at 8:15 am to UltimateHog
There's probably something on a sticker or in a booklet that came with the computer that says it void it, I would make sure before I opened it
Posted on 5/5/13 at 8:51 am to UltimateHog
I know when we send things to Dell they explicitly state to remove all drives and and batteries
Posted on 5/5/13 at 9:24 am to SG_Geaux
Yeah he said all the info and what not would be in the shipping box.
Was just gonna remove it now so I could ship it out immediately but don't want to risk anything.
Was just gonna remove it now so I could ship it out immediately but don't want to risk anything.
Posted on 5/5/13 at 9:47 am to UltimateHog
I would invest in 1tb of external storage as a backup. They are cheap enough these days.
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