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Tommy's in Prairieville review
Posted on 3/17/13 at 2:53 pm
Posted on 3/17/13 at 2:53 pm
I made my last trip there Friday night. Took my wife and son. I was prepared for a little wait, which there was(20 minutes. The place was freezing cold. We arrived at 6:20. Was sat at 6:40. Got our beverages fairly quick but iswas another 15 minutes before the waitress came back by and took our order. The wife got 5lbs of boiled crawfish, shrimp poboy and sweet potatoe fries for son and I got a fried shrimp/fish combo plate with onion strings. The crawfish came out by itself in about 1o minutes. My son helped my wife polish off the crawfish before any other food arrived. After asking our waitress twice to check on our food and an hour later, the rest of the food came to the table. We presumed she or the kitchen lost our order. The sweet potatoes were stone cold so my son asked the waitress to do something about it. Her solution was to microwave it because the exact order showed back up at the table in 2 minutes. The poboy(which used to be overflowing with shrimp) was pretty skimpy. My shrimp were hot, my fish were not on the plate(she brought them later and my onion strings were cold. We left at 8:15
Posted on 3/17/13 at 3:11 pm to JBM210
Last time I went there the shrimp poboy was VERY skimpy.
Posted on 3/17/13 at 3:18 pm to JBM210
Last time my family ate there, they did the same thing with bringing my crawfish out 30 minutes before everyone else's food. I wasn't pleased with the service or the crawfish and haven't been back.
Posted on 3/17/13 at 3:30 pm to JBM210
I went for a poboy recently after hearing they had a good shrimp one. Good bread but the shrimp weren't seasoned at all. Onion strings weren't strings and were soggy and unseasoned. Too long of a drive out there for mediocre food/service.
Posted on 3/19/13 at 1:02 pm to JBM210
Thank you to all for the honest reviews. I'm sorry that we've disappointed so many of you. We're a family owned business who cares deeply for our community and customers. I have no excuse as to the lack of service and subpar quality experienced, but know that I will take each and every one of your comments to heart and do my best to fix these issues. I hope those who remember their experience with us to be unsatisfactory give us another chance and appreciate all of our current patrons on this board for the positive remarks.
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