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Best customer service sites online for buying guns/ammo/mags?

Posted on 3/7/13 at 3:31 pm
Posted by DonDraper
OTP
Member since Mar 2012
1407 posts
Posted on 3/7/13 at 3:31 pm
I'm pretty new to buying these things online. Who are the best/worst ones out there?

I recently purchased a XD40 12 rd mag from MidwayUSA, so far they've been great. I have a tracking number, and it should be here in a few days. Their price was also cheaper than Springfield Armory, which I ordered the samething and it should be here in 4-6 weeks.

I've heard Cheaperthandirt will screw you, as well as Buds.

I also just purchased some ammo from Sportsmans guide, so we'll see...

Appreciate the info fellas.......
Posted by StinkDog12
TW, TX
Member since Nov 2006
4753 posts
Posted on 3/7/13 at 3:34 pm to
quote:

Sportsmans guide


good luck...I havent received a single order from them yet...and I have 3 on file with them for over 3 weeks that were "in stock" when I placed the order.
Posted by Springfield XD
Member since Feb 2013
1782 posts
Posted on 3/7/13 at 3:35 pm to
quote:

MidwayUSA



Posted by Skywalker
St. George
Member since Jul 2010
1248 posts
Posted on 3/7/13 at 3:35 pm to
I've had great service with Brownells, and Bravo Company.
Posted by El Josey Wales
Greater Geismar
Member since Nov 2007
22710 posts
Posted on 3/7/13 at 3:37 pm to
Posted by DrTyger
Covington
Member since Oct 2009
22325 posts
Posted on 3/7/13 at 3:38 pm to
Ky Gun Co.

Midway

Brownells

Posted by ForeverLSU02
Albany
Member since Jun 2007
52164 posts
Posted on 3/7/13 at 3:41 pm to
quote:

MidwayUSA
by far the best customer service I've come across as far as outdoors purchases. Their customer service is on the same level as Amazon IMO
Posted by CaptSpaulding
Member since Feb 2012
6527 posts
Posted on 3/7/13 at 3:49 pm to
Midway would be perfect in my eyes if they would quit using UPS Surepost.
Posted by TigerTatorTots
The Safeshore
Member since Jul 2009
80804 posts
Posted on 3/7/13 at 3:51 pm to
Midway, Sportsmans Guide, and SGammo have been the best IMO. Palmetto State Armory is great, however they do need to upgrade their servers and hire a couple more people to get shipments out quicker
Posted by JAB528
The Mexican Ocean
Member since Jun 2012
16870 posts
Posted on 3/7/13 at 3:58 pm to
Midwayusa.
Midsouth shooters.

NOT wideners.
Posted by LSUFan3434
Iowa, LA
Member since Sep 2006
15964 posts
Posted on 3/7/13 at 4:10 pm to
I just placed an order with Midway about 5 minutes ago. My order should be shipped within the next 4 days. I hope that helps
Posted by KingRanch
The Ranch
Member since Mar 2012
61616 posts
Posted on 3/7/13 at 4:35 pm to
:creepylarrysmile:
Posted by Pettifogger
Capitol Hill Autonomous Zone
Member since Feb 2012
79336 posts
Posted on 3/7/13 at 8:07 pm to
Tom at Top Gun Supply.

Unfortunately, online gun supply stuff is probably the weakest area in all of outdoor retailer/manufacturer customer service. The sector is absolutely loaded with world class customer service (Backcountry, Patagonia, Arcteryx, MH, LLBean, Orvis, Simms, Spyderco, Benchmade, etc). In fact, I'm not sure the outdoor industry, taken as a whole, isn't the absolute top industry for great customer service. I'd just like to see gun shops/manufacturers catch up, although there are certainly some good CS departments out there.
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