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tokenBoiler 
Purdue Fan
Lafayette, Indiana
Member since Aug 2012
170 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 12/31/12 at 10:12 pm to TigerAlum1982)
quote:
I am seriously thinking about an Outback as my next vehicle.
FWIW, I just got a new Outback after a couple of Saturns. So far I like it a lot -- lots of room, drives like a car, not a truck, reputation for incredible reliability and longevity, decent mileage for AWD.
Also, they're built a couple of miles from my house, and if you buy one you're helping out some of my neighbors.
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fanofspicy
Northshore
Member since Dec 2012
20 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 3:30 am to tokenBoiler)
are they (zubes) still as ugly as they used to be?
I never cared for the looks of them, but I loved driving them in cold weather states during the winter.
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Enadious 
LSU Fan
formerly B5Lurker City of Central
Member since Aug 2004
14097 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 7:01 am to WaveForLSU)
quote:
I walked out steaming! And without a car. Has this happened to anyone before?
Yep. Allstar Toyota in Hammond.
Avoid that place like the plague.
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Coater
LSU Fan
Madison, MS
Member since Jun 2005
10763 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 7:06 am to WaveForLSU)
I drove a car yesterday they I'm serious about buyi g. The salesman that I usually deal with was out so I spoke with one of his partners when I returned the car. He gave me a price that was 2 grand less than what my usual guy texted me later as being the price.
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LSUBrad5277
LSU Fan
North Louisiana
Member since Jan 2011
8287 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 7:07 am to WaveForLSU)
I ordered a special colored car with extras one time. They called to say it was in but when i got there they told me the dealership owners son saw it and wanted it.
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BabyrayS2k
Member since Nov 2012
110 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 7:16 am to LSUBrad5277)
I sold cars for a while and was pretty good at it. I never lied to a customer. But customers lied to me daily. We had a saying, "buyers are liars". And they were.
But to the OP yes that guy tried to screw you. Buy a car somewhere else.
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bryso 
Clemson Fan
The Real Death Valley
Member since Dec 2006
26779 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 7:31 am to HarryBalzack)
quote:
. They even have an online estimator for your vehicle.
Do you know what "estimator" means?
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Layabout 
UNO Fan
Baton Rouge
Member since Jul 2011
4478 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 10:10 am to TigerAlum1982)
quote:
What model of Subaru did you have? I am seriously thinking about an Outback as my next vehicle. I heard the BR was getting a Subaru dealer.
I've had a Legacy station wagon and I'm now on my fourth Forester. The dealer did just open in Baton Rouge after the previous one closed about three years ago. It's on Airline Highway between Pecue and Highland. I highly recommend Baldwin Subaru in Covington if you have any problems with the new one in BR.
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Hammertime
LSU Fan
Hiding in your back seat
Member since Jan 2012
8875 posts
 Online
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 10:49 am to Layabout)
I used. To have a buddy that sold cars. He got his uncle to come in thinking he was going to give him the car at cost. He came home that night bragging that he made $2k off of his uncle because he didn't shop around.
It takes a real piece of shite to be a car salesman, and he was a Grade A example of that.
I do have a buddy that really likes cars and has a loyal clientele now because of his knowledge and the way he treats customers and sales prices. He doesn't like haggling with them going back and forth over prices and gets straight to the point with his clients. Moved up to lead salesman within 2yrs and now is head of the used car department at a pretty solid dealership. Those types of people make up about 1% of the car salesman
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TIGERSandFROGS 
TCU Fan
Member since Jul 2007
3168 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 11:33 am to Hammertime)
quote:
I used. To have a buddy that sold cars. He got his uncle to come in thinking he was going to give him the car at cost. He came home that night bragging that he made $2k off of his uncle because he didn't shop around.
It takes a real piece of shite to be a car salesman, and he was a Grade A example of that.
quote:
I do have a buddy that really likes cars and has a loyal clientele now because of his knowledge and the way he treats customers and sales prices. He doesn't like haggling with them going back and forth over prices and gets straight to the point with his clients. Moved up to lead salesman within 2yrs and now is head of the used car department at a pretty solid dealership. Those types of people make up about 1% of the car salesman
It's about 50-50, actually. That is, unless you don't avoid the high volume discount autoplexes, where it is probably more like the numbers you're giving. Dealerships with good reputations don't employ people like that, so at those places the snake percentage is virtually non-existant.
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GeauxWrek 
USA Fan
Somewhere b/w Houston and BR
Member since Sep 2010
1522 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 11:38 am to BabyrayS2k)
quote:
"buyers are liars".
funny I was told sellers are full of #%!@
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TigerSpy
LSU Fan
Baton Rouge
Member since Sep 2006
9729 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 11:43 am to Uncle Stu)
quote:
Carmax.....the price is the price. It's a thing of beauty
If you like paying too much.
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Hammertime
LSU Fan
Hiding in your back seat
Member since Jan 2012
8875 posts
Online
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 11:50 am to TIGERSandFROGS)
quote:
It's about 50-50, actually. That is, unless you don't avoid the high volume discount autoplexes, where it is probably more like the numbers you're giving. Dealerships with good reputations don't employ people like that, so at those places the snake percentage is virtually non-existant.
A lot of car salesmen will tell you that they like cars and whatnot, but they really have no interest or knowledge about them. I can tell you the name of every single car on the road today and my 1% buddy can do the same. Most only know the cars they sell at their dealership
Every dealership tries to be a high volume dealership. Their goals are to move cars for the highest prices that they can, not to have a good reputation. They base everything off of leverage. That is why the bait and switch situations are so prevalent.
I had two very similar situations myself, one in Alexandria and one in Ruston. In Ruston, they had a truck for sale on cars.com for a good price. I called the night before to make sure that they had it in stock. The next day, while I was on the way up there, they called to make sure I was coming. Once I got there(45 minutes later), they told me that they just sold the truck and the guy had already driven off with it. Complete BS and they then tried to get me to look at other trucks since I was already up there. I told them to frick off and went back to BR. The truck was still on cars.com two weeks later 
To the people that are saying to buy from Carmax, congratulations on buying a car they got from Enterprise that I neutral bombed for a week straight
This post was edited on 1/1 at 11:53 am
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TIGERSandFROGS
TCU Fan
Member since Jul 2007
3168 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 12:00 pm to Hammertime)
quote:
Every dealership tries to be a high volume dealership. Their goals are to move cars for the highest prices that they can, not to have a good reputation. They base everything off of leverage. That is why the bait and switch situations are so prevalent.
This entire statement is wrong, but you clearly don't understand the difference between a giant Ford dealership owned by a large corporation (like Group1 automotive) located on cheap land outside of the city limits on an interstate somewhere selling 300 cars a month, and a family owned dealership in a town or city selling 30 cars a month and being ecstatic about it.
I suggest you set foot in a dealership like that, or a luxury car dealership (which as a dealership category are more reliant on repeat business), then re-evaluate your understanding of the car business and the people in it.
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VetteGuy
LSU Fan
Mandeville
Member since Feb 2008
5266 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 12:09 pm to WaveForLSU)
I do the whole deal via email.
Car dealerships are stuck in the 80s and most of them hate email, but that's the way to do it.
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SPEEDY 
Lamar Fan
2005 Tiger Smack Poster of the Year
Member since Dec 2003
54277 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 12:17 pm to WaveForLSU)
Ive bought my last 3 vehicles on-line, with the price settled before stepping foot on the dealer's lot. I have had zero issues
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Layabout
UNO Fan
Baton Rouge
Member since Jul 2011
4478 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 1:35 pm to SPEEDY)
quote:
Ive bought my last 3 vehicles on-line, with the price settled before stepping foot on the dealer's lot. I have had zero issues
Same experience here. Most dealerships now have someone they call the internet sales manager who is likely to be a young techie type rather than a sleazy salesman. It's a pleasure to deal with these people.
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redfish99
LSU Fan
B.R.
Member since Aug 2007
2734 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 1:51 pm to WaveForLSU)
Similar thing happened to me locally in BR . Internet price was 21,500,price on sticker in lot 17,500. I bust in there first thing Monday not questioning the sticker,ready to drive and buy. Just before I sign the papers salesman walks down the hall and comes back with his head down. Tells me it was mismarked I gave an Oscar worthy performance admonishing his profession and the dealers tactics in the hall outside mgrs office. Then stormed outside on the porch of the office and faked a phone call to continue my rant, salesman who I felt sorry for, finally followed me out and we settled on 19K. I was happy, he was relieved . I don't know what led to the discrepancy but they sold an SUV that day .
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Fewer Kilometers 
LA-Lafayette Fan
Baton Rouge
Member since Dec 2007
6880 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 1:59 pm to redfish99)
Happens every day.
"Turns out I misspoke. My manager just told me I couldn't sell it for that price."
Their goal is to get you into the dealership. Some will tell you anything that you'd like to hear, just to get you to make the drive.
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Fat Man
LSU Fan
Covington, Atlanta, Winston-Salem
Member since Jan 2006
5890 posts
| re: WTF - car sales tactic or honest mistake? (Posted on 1/1/13 at 2:17 pm to WaveForLSU)
1) Negotiate the price BEFORE you go to dealership. Deal is predicated on your test drive.
2) Negotiate via email (hence, in writing, not on phone).
In this case, you now know what vehicle you want; search internet / dealers within a few hundred miles for that car, then steps 1 and 2.
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