re: Advice for dealing with loan officer (or am I off my rocker)?

I'm going through a bank because
1) it's my regular bank for checking/savings
2) they matched the lowest rate I got when shopping around
3) they committed (but again, verbally) to meeting the close date

I'm really thinking it's incompetence from the loan officer.

I suppose after closing, the best thing to do is go over her head and over her boss's head and complain. I'm glad it sounds like I'm not being completely unreasonable.