Another Mugshots

Is it crowded?

OK...so tonight wasn't the best night to try out this place for the first time. I was thinking this would be a great chance to try them out - that they would be on top of their game, full staffed and ready to take on a big crowd for the Saints game. Boy, was I wrong.


A group of 12 of us show up and were seated within 20 minutes - a reasonable amount of time considering they were pretty full around the time we walked in (6:45ish).

We sit down for roughly 20 minutes before anyone even comes to greet us. We get menus and our waitress takes our drink order. We literally wait 30 minutes for our drinks - only for the waitress to come back and tell myself and another friend they are out of our beer selection. So, we both order another beer and 15 minutes later, we receive our beer. So, within an hour of arriving, we had been seated and only served our drinks.

We finally order - two of the guys in my party order appetizers. One gets his nachos within minutes and they were hot and good (apparently...they were all gone)...one of them doesn't get his until our food arrives.

I think all of us order burgers and we got those about 45 minutes after we ordered.

All in all, we spent 2 hours and 30 minutes until we got done eating. We still stayed and hung out afterward but that's ridiculous.

Granted, they were pretty damn busy and I think they only had three waitresses working. Our poor waitress did her best but they were just severely understaffed. That's unacceptable for a sports bar on a "Who Dat" Monday.

For what it's worth, the food was pretty good. I got the MacDonald and I liked it. However, good food can't make up for terrible preparedness/service. I've heard a lot of similar stories as this one - they better clean up their act quickly. They have a good product but no one is going to get a chance to try it out because they're going to run everyone off before they even step through the door.