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Started By
Message
re: Tried to go to Mason's.........
Posted on 6/13/09 at 9:56 pm to heypaul
Posted on 6/13/09 at 9:56 pm to heypaul
Dear Team Tiger Awesome,
I want to offer you my deepest and most sincere apology for your bad experience at Mason’s grill yesterday. I will offer no excuses, as one poster has stated that this type of behavior is unacceptable. I am embarrassed and take full responsibility for ruining your dining experience, as I am the server you are discussing. I would like to assure you that this was not my usual nature and I’d like to offer, not only to serve you, but to treat you to the best burger you’ve ever eaten! I’m off on Mondays, however I’m usually there every other day of the week….just ask for Ben! (This is of course if I still have a job!) Mike and Shirley are the owners and to them I owe a huge public apology as well. I would hate for anyone to judge Mason’s based on my mistake of not being courteous and respectful to all who dine in their restaurant.
I want to offer you my deepest and most sincere apology for your bad experience at Mason’s grill yesterday. I will offer no excuses, as one poster has stated that this type of behavior is unacceptable. I am embarrassed and take full responsibility for ruining your dining experience, as I am the server you are discussing. I would like to assure you that this was not my usual nature and I’d like to offer, not only to serve you, but to treat you to the best burger you’ve ever eaten! I’m off on Mondays, however I’m usually there every other day of the week….just ask for Ben! (This is of course if I still have a job!) Mike and Shirley are the owners and to them I owe a huge public apology as well. I would hate for anyone to judge Mason’s based on my mistake of not being courteous and respectful to all who dine in their restaurant.
6
Posted on 6/13/09 at 10:40 pm to ben123
pretty stand up 
... the power of tigerdroppings 
... the power of tigerdroppings Posted on 6/14/09 at 3:38 am to ben123
Ben-
I really appreciate the personal appology. I will be back to the restaurant to eat with my wife soon. With all the posts on this board praising the place, I figure there's got to be something to it.
You will have to forgive me though if I don't take you up on your offer to treat me. The goal of my post was not to gain anything, but to share my experience and vent my frustrations on the situation. I also tried very carefully to separate my comments about you from my view of the restaurant itself. I do not hold the business liable at all for the actions of one employee.
To Mike and Shirley-
I am fully impressed by the response from the Mason's crew regarding this issue, and I feel the situation has been completely resolved.
I wish you the best of luck in the future, and I will see you soon!
I really appreciate the personal appology. I will be back to the restaurant to eat with my wife soon. With all the posts on this board praising the place, I figure there's got to be something to it.
You will have to forgive me though if I don't take you up on your offer to treat me. The goal of my post was not to gain anything, but to share my experience and vent my frustrations on the situation. I also tried very carefully to separate my comments about you from my view of the restaurant itself. I do not hold the business liable at all for the actions of one employee.
To Mike and Shirley-
I am fully impressed by the response from the Mason's crew regarding this issue, and I feel the situation has been completely resolved.
I wish you the best of luck in the future, and I will see you soon!
Posted on 6/14/09 at 7:48 am to ben123
Why were you acting like a complete tool in the 1st place, and in your opinion why did the manager act almost as bad as you when he told her what happened?
Sounds like the front part has issues. I'll stick to the bar area whenever I go to Mason's.
Sounds like the front part has issues. I'll stick to the bar area whenever I go to Mason's.
Posted on 6/14/09 at 9:23 am to ben123
quote:You seem to have good writing skills, knowledge of computers as TTA pointed out, and decent punctuation. Journalism may fit you better.
ben123
Posted on 6/15/09 at 5:12 am to ben123
quote:
I would like to assure you that this was not my usual nature and I’d like to offer, not only to serve you, but to treat you to the best burger you’ve ever eaten! I’m off on Mondays, however
Looks like I'm only eating at Mason's on Mondays
Just kidding, good job by posting here
Posted on 6/15/09 at 7:17 am to ben123
Ben, good first post ....way to man up
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