re: At Fault Driver refuses to cooperate with Insurance Co.

Start a complaint with the LDI

LINK

Allstate actually coaches their adjusters on the slow pay. Their offices are purposely set up like the movie Office Space so that management approval of payouts is slowed. They make casualty adjusters input a lot of data into an old program that has little to do with the offer. Front line adjusters have almost zero ability to personally approve even the smallest claim.

You do not need an attorney at this point but point out that you do have one available and will go after attorney and court costs if you are forced to legal action by their inaction. Go uphill relentlessy requesting their boss and their bosses boss and explain you will hire attorneya expensive enough that the settlement you now wish will seem like peanits