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re: Who’s got some dealership service stories?
Posted on 1/17/24 at 5:18 pm to dualed
Posted on 1/17/24 at 5:18 pm to dualed
Honda of Covington
Driving home van starts driving really rough. Dashboard lights up etc. Bring it in to dealership. They come back with "your engine is done, full rebuild needed" 7K proposed. This was a 2014 Odyssey, black book value was 8K at the time.
A friend recommended an honest mechanic and I had them take a look as a second opinion. They replaced spark plugs and coils and the thing was running as good as ever...and has ever since.
I called the dealership back and told them what the mechanic found. The service manager hemmed and hawed about an inexperienced tech, etc.
I'll never go back to honda of covington for anything.
Driving home van starts driving really rough. Dashboard lights up etc. Bring it in to dealership. They come back with "your engine is done, full rebuild needed" 7K proposed. This was a 2014 Odyssey, black book value was 8K at the time.
A friend recommended an honest mechanic and I had them take a look as a second opinion. They replaced spark plugs and coils and the thing was running as good as ever...and has ever since.
I called the dealership back and told them what the mechanic found. The service manager hemmed and hawed about an inexperienced tech, etc.
I'll never go back to honda of covington for anything.
1
Posted on 1/17/24 at 5:31 pm to wolftiger
I brought my vehicle in for an alignment, was told it would be ready in the afternoon.
Went to pick it up, drove out of the shop and onto the main road.. the steering wheel was at like 3:00 to keep the vehicle straight. Turned around, brought it back and the ole baw that worked on it was in the lobby where other customers wait.
Told him the steering wheel was way off, and this dude says… “oh yeah, I’m not suprised!”
I fricking ripped into him in front of everyone. Apparently he knew it was wrong but was afraid to ask for help so he sent it out all messed up. Manager said if I wanted it done right I’d have to come back or leave it for two days because they were booked.
Never got the frick out of somewhere so fast in my life.
Went to pick it up, drove out of the shop and onto the main road.. the steering wheel was at like 3:00 to keep the vehicle straight. Turned around, brought it back and the ole baw that worked on it was in the lobby where other customers wait.
Told him the steering wheel was way off, and this dude says… “oh yeah, I’m not suprised!”
I fricking ripped into him in front of everyone. Apparently he knew it was wrong but was afraid to ask for help so he sent it out all messed up. Manager said if I wanted it done right I’d have to come back or leave it for two days because they were booked.
Never got the frick out of somewhere so fast in my life.
This post was edited on 1/17/24 at 5:32 pm
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