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Providing card info prior to service

Posted on 12/8/23 at 12:43 pm
Posted by mmmmmbeeer
ATL
Member since Nov 2014
7461 posts
Posted on 12/8/23 at 12:43 pm
Called a plumber to get my septic pumped this morning and, not only was the cost ridiculous, but they also wanted me to provide them with my card number over the phone before the service was performed.

I told her I'd prefer to pay the guy who comes out after the service is complete and she said they'd only take a check due to not having card readers with them. I told her I didn't want to give them my card prior to service and she seemed offended, so I told her I'd call another business.

Is this a thing now? Am I just being paranoid? I can't remember ever being asked to do this before, regardless of which service type I'm having out to the house.

Posted by WonPercent
BATON ROUGE
Member since Aug 2023
491 posts
Posted on 12/8/23 at 12:46 pm to
No, you're not being paranoid. You can't be too careful these days and you shouldn't pay for said service until service is rendered.
Posted by TJack
BR
Member since Dec 2018
1461 posts
Posted on 12/8/23 at 12:46 pm to
Yes and it’s a scam. They all want to close a freaking sale on a new water heater or huge repair. I had a guy come out and tell me $1500 for new water heater. I found a part at Colburns and fixed it myself. $75.
Posted by TC Kidd
Member since Nov 2023
776 posts
Posted on 12/8/23 at 1:08 pm to
Mmmmmmmmmmmmcreampie. Sick frick
Posted by Weekend Warrior79
Member since Aug 2014
16559 posts
Posted on 12/8/23 at 1:10 pm to
Sounds like a shitty company. I’ve never had to provide a card prior to service or a check once the service was performed. For routing/emergency maintenance I’ve always been provided with an invoice either on the spot or via email next day and 30 day terms
Posted by Macfly
BR & DS
Member since Jan 2016
8159 posts
Posted on 12/8/23 at 1:16 pm to
I'd go elsewhere. Any reputable home service business won't ask for money or card info up front. As a provider of automobile electrical services, I've never done so until the work was completed.
Posted by Corinthians420
Iowa
Member since Jun 2022
7029 posts
Posted on 12/8/23 at 1:22 pm to
you did the right thing OP.

should not pay until services are rendered. especially with all the shady contracting work i've seen.
Posted by McCaigBro69
TigerDroppings Premium Member
Member since Oct 2014
45094 posts
Posted on 12/8/23 at 1:23 pm to
I require customer’s to provide a card for a specific service at my business. I’m in construction/property maintenance. Had to implement it after GC’s tried to avoid paying on several occasions.
Posted by texn
Pronouns: Y'All/Y'All's
Member since Nov 2019
3522 posts
Posted on 12/8/23 at 1:28 pm to
Had something similar happen to me yesterday. I wanted to try new barbershop in town. Went online to make an appointment & they wanted my credit card info. I understand their reasoning (wanted to charge for "no-shows") but I don't trust a barber shop with my cc info.
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