re: People who won’t use self checkouts….

quote:

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I use Scan and Go at Sam's, amazes me to see long lines at the check out and self check out when customers have that option.

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I’m not sure I would go to Sam’s without this convenience. I tell people about it all the time, particularly if they bitch about Sam’s being crowded or overwhelming and am usually met with a stupid response dismissing the idea.

Same with the Chick-fil-A app. Order it down the road, park and go in when it notifies you. People are like no I’d rather sit in line and talk to the child holding a tablet with the app installed on it.