re: People who won’t use self checkouts….

My Kroger recently put in what is essentially a Hybrid self checkout.

There are three of them if I’m not mistaken. And they have the full conveyor belt but the scanner is up in the front. At the three lanes there is always one worker. As you scan things and place on conveyor they bag for you. And will help with you anything you need system wise.

The worker just hops between the three aisles the entire time. I’ve noticed people are more willing to go to those (myself) included when we have larger number of items compared to normal self checkout.