re: Need advice from an IT baw re Phone Options for Sales Call Center...

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Outsource. Way more flexible and scalable without you taking on capital and liability. Plenty of folks that do this you can still hold accountable.

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This is a good option. A BPO will make the calls and scale for much cheaper than you hiring.

If you must, a small ucaas solution with some CC built in would work. Run softphones on their computers, and as long as you have an internet connection and a headset you can work and run your phones from wherever.

And for goodness sakes don’t use spectrum. Use nextiva or 8x8 or someone like that.

If you need advice, I work for a tech distributor essentially and could hook you up with a partner that could guide you, and the manufacturer pays them if you sign a contract so it costs you nothing