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Anyone else having problems with this new SPF authentication?
Posted on 5/1/24 at 9:41 am
Posted on 5/1/24 at 9:41 am
I can't send emails to any yahoo.com address.
My site is managed by a 3rd party so I couldn't directly change the DNS settings myself, because they're hosting it themselves (note: this was not supposed to be the deal, but that's another issue). I called tech support and they had no idea what this even was, and I had to explain it to them.
My email is run through Google Workspace and I'm not a "bulk email" outfit (reading, it's supposed to apply to them). I can't be the only one having these issues.
My site is managed by a 3rd party so I couldn't directly change the DNS settings myself, because they're hosting it themselves (note: this was not supposed to be the deal, but that's another issue). I called tech support and they had no idea what this even was, and I had to explain it to them.
My email is run through Google Workspace and I'm not a "bulk email" outfit (reading, it's supposed to apply to them). I can't be the only one having these issues.
2
Posted on 5/1/24 at 10:15 am to SlowFlowPro
I haven't dealt with this in years and don't have to do it anymore, but it was always a pain in the arse. Have you tried asking Copilot or Gemini? That would probably be my first stop if I had to do it again. I know you said you can't update your DNS settings, but if their tech support is clueless you either need to spoon feed them what to do, or convince them to let you have access to DNS management.
Posted on 5/1/24 at 10:54 am to TigerinATL
I could theoretically do it (Google and Dreamhost have tutorials on it), but my website is hosted by the provider, so I can't edit the DNS stuff for my site.
This thread was more of a curiosity as to why I was affected, b/c I'm not a bulk email sender (allegedly that's the target for this new requirement) and I haven't heard many others complaining.
If they can't fix this, I'm going to have to leave them and I like their output/product and it's pretty cheap compared to the other options.
This thread was more of a curiosity as to why I was affected, b/c I'm not a bulk email sender (allegedly that's the target for this new requirement) and I haven't heard many others complaining.
quote:
but if their tech support is clueless you either need to spoon feed them what to do, or convince them to let you have access to DNS management.
If they can't fix this, I'm going to have to leave them and I like their output/product and it's pretty cheap compared to the other options.
Posted on 5/1/24 at 11:50 am to SlowFlowPro
quote:
This thread was more of a curiosity as to why I was affected,
You're affected because you don't have an SPF record and Yahoo recently made them a requirement. Which is crazy because SPF has been a standard for ten years.
Posted on 5/1/24 at 3:35 pm to SlowFlowPro
quote:
b/c I'm not a bulk email sender
That doesn't matter. DNS is like the yellow pages of the Internet. It's the public record of "These IP addresses are associated with these domains." SPF is a type of DNS record that tells the rest of the Internet "If you see email from me from these IP addresses, they should be mine."
quote:
my website is hosted by the provider, so I can't edit the DNS stuff for my site.
Who registered the domain name? Is that something done through them or did you do it through someone like GoDaddy?
Posted on 5/1/24 at 3:45 pm to TigerinATL
Originally I registered the name and hosted it at Dreamhost. That was the website I made myself. A few years ago I had a service make a site for me, and they're now hosting it. Not sure where. I don't have access to that information.
I actually thought I still had it hosted on Dreamhost this am and tried to do the SPF stuff myself, but it wouldn't work and then I went back through my emails from years ago and was reminded they migrated it upon initial agreement.
They actually have emailed me back today about it, and misread my email and were asking me to provide them with the Yahoo information for SPF, and I had to correct them (and send a pdf of the rejection email for good measure). They haven't emailed me back yet. I'm starting to question their "engineering department".
I actually thought I still had it hosted on Dreamhost this am and tried to do the SPF stuff myself, but it wouldn't work and then I went back through my emails from years ago and was reminded they migrated it upon initial agreement.
They actually have emailed me back today about it, and misread my email and were asking me to provide them with the Yahoo information for SPF, and I had to correct them (and send a pdf of the rejection email for good measure). They haven't emailed me back yet. I'm starting to question their "engineering department".
Posted on 5/2/24 at 4:38 am to SlowFlowPro
Yes, you have to add the SPF record to every domain you email from. If you own the domain, you should have access to the DNS records. If you don’t have access to the DNS records, move the DNS servers back to where you bought the domain like GoDaddy.
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