sjamb0

Upgrade. I had an older Motorola Surfboard on the line previously that worked fine, so I'm leaning toward the faulty new modem angle as well. ...

Having the same issue today, even with the direct connection. Looking like another call to Cox is in order. ...

Thanks, y'all. I noticed the anomaly with the fourth channel as well. Gave Cox a call again and spoke to a live tech. They did something on their end that briefly improved the numbers in the box you highlighted, briefly resulting in a better signal. While I was still on the call, the signal drop...

[img]http://i.imgur.com/Yr3u7fD.png[/img] [img]http://imgur.com/SvMF8in.png[/img] Can't currently grab full-signal logs because I'm only getting a partial signal, even after a power cycle....

When I installed it on Friday, I was automatically rerouted to Cox's website. I put in my account info, and it took about 10-15 minutes for the modem to authenticate through their servers. Had just gone about 2 hours without a hiccup, then experienced another drop in speed. ...

Just wondering if any of y'all have had experience with connection problems after installing the SB6141. I've got Cox Preferred HSI in Baton Rouge. I bought a new SB6141 from Amazon and installed it on Friday. I noticed intermittent connection issues then (SpeedTest download speeds randomly drop...