What should I start our demanding from Delta?

We sat at the gate for 7 hrs. On the plane just feet away from being comfortable in the terminal. By the time it was sad and done we spent 22 hrs of a 24 hr period on that plane.

PEK wouldn’t let us deplane.

Speck. I have only had problems with Delta out of PEK. I started using them because they had decent rates on comfort plus and to try and get in a mileage program.

Have flown them 3 time this year. This was the second time I have had a delay issue.

I don’t think I could do an extra 7hrs on top of that already brutal flight. That’s ridiculous. This will be my 3rd time out of PEK this year as well, but always United. Just checked in and I’m already dreading that leg.

I would definitely give them hell and see what you can get for that.

ETA:

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$300 voucher or 7500 miles

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That wouldn’t cut it for 7 hrs on the tarmac before a long haul flight.

That’s brutal i can only imagine how pissed off everyone was on board. Maybe mention that you switched to DL from AA or UA and are close to being silver for next year but are debating if it is worth flying this airline if they treat their passengers this way...

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Air went out shortly after and we were forced to sit in an 85 degree plane for 7 hrs.

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Say you'll file a complaint with the DOT and Delta will pay attention and give you more.

Even though the flight originated in China delta is a us carrier flying to the US and being stuck on the plane is more than twice as long as the max airlines can allow you to sit on a plane on the ground.

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and I’m silver on United,

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So the beating comes free?

For whatever that guy got paid, I’d take a beating as well.

FTR, they seem to be doing a lot of arse kidding since that incident.

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we were forced to sit in an 85 degree plane for 7 hrs.

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What a nightmare.

Why don't you switch to Air China that will earn you miles on UA or maybe even China Eastern which will earn you miles/status on DL? IIRC they both have multiple US gateways direct to PEK and both much better than any legacy US carrier.

Btw, to answer your question, I would demand a lot more than $300 or 7,500 miles for this BS. I would ask for at least 35,000 miles or $800 - $1,000 if it it going to be Delta Credit. I would say exactly what they need to do to make this right by you. I would also indicate in that email that you are looking to book next year's business travel and you are not sure that you want to continue your relationship with Delta (which is true).

As far as silver goes, it allows you to pick preferred seats which could be exit row or bulkhead seats in wide-bodies. Since you travel internationally a few times, this might be worth it for you to get. But I would not expect any upgrades to Comfort+ or biz with silver especially when flying out of DL hubs

From what I gather he flies Star sometimes and thats why he is SIlver on UA as well. I'd do it differently and stick with one though.