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nikki6
New Orleans Saints Fan
New Orleans
Member since Jul 2011
1945 posts

Modifying Rental Car Reservation Results in $$$?
Booked flights and rental car about 4 months ago. A few days ago Southwest emailed me to say they'd adjusted the departure time on my original flight and let me rebook a different flight.

I'm now getting in 2 hours later. Rental car was reserved for 8am, but now I won't be at counter until 10am. I tried to modify my reservation b/c I've been told they probably won't hold my car 2 hrs.

Modifying the reservation from 8am to 10am results in +$500 more for the vehicle I rented?!

What can I do?

Enterprise reservation through Costco btw


ecb
LSU Fan
Member since Jul 2010
7169 posts

re: Modifying Rental Car Reservation Results in $$$?
Why change the car rental?


Tshiz
LSU Fan
Oxford
Member since Jul 2013
5031 posts
 Online 

re: Modifying Rental Car Reservation Results in $$$?
Keep the reservation just show up late.


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90
nikki6
New Orleans Saints Fan
New Orleans
Member since Jul 2011
1945 posts

re: Modifying Rental Car Reservation Results in $$$?
quote:

Why change the car rental?


B/c it's 2 hrs later and Enterprise could give my rental away. I've been reading online that this is fairly common. It says that car rental reservations are not like hotel reservations and that car rental companies can and will rent your car to someone else if you're an hour or more late.


RonFNSwanson
LSU Fan
University of LSU
Member since Mar 2012
21576 posts

re: Modifying Rental Car Reservation Results in $$$?
And they’ll probably give you a free upgrade if they give yours away. I would leave it.
This post was edited on 9/15 at 1:19 pm


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40
baldona
Auburn Fan
Florida
Member since Feb 2016
15469 posts
 Online 

re: Modifying Rental Car Reservation Results in $$$?
If this is in the USA call a local rental location, I guess you are renting from the Airport? I don't know about calling an airport location. But local offices are usually very good over the phone and can do a lot of things calling the national location won't do.


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Member since 2001
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Tshiz
LSU Fan
Oxford
Member since Jul 2013
5031 posts
 Online 

re: Modifying Rental Car Reservation Results in $$$?
quote:

B/c it's 2 hrs later and Enterprise could give my rental away. I've been reading online that this is fairly common. It says that car rental reservations are not like hotel reservations and that car rental companies can and will rent your car to someone else if you're an hour or more late.




This doesn’t mean anything. They just go to the lot and grab another.

For next time, choose national, become a member, and they’ll have the Emerald Isle. Always cars available and you walk up to choose the one you want.


nikki6
New Orleans Saints Fan
New Orleans
Member since Jul 2011
1945 posts

re: Modifying Rental Car Reservation Results in $$$?
quote:


This doesn’t mean anything. They just go to the lot and grab another.


Hopefully they'll have more than one Jeep Wrangler


Panny Crickets
LSU Fan
Fort Worth, TX
Member since Sep 2008
5004 posts

re: Modifying Rental Car Reservation Results in $$$?
quote:

Hopefully they'll have more than one Jeep Wrangler


Which airport?


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DeltaTigerDelta
LSU Fan
Member since Jan 2017
6515 posts

re: Modifying Rental Car Reservation Results in $$$?
quote:

Modifying the reservation from 8am to 10am results in +$500 more for the vehicle I rented?!


Because it is being treated as a new reservation. As others have said, leave it alone. I don’t think they really care about a 2 hr delay. They are just as likely not to have a car at 8am as 10am.


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00
CuseTiger
Syracuse Fan
PNW
Member since Jul 2013
6954 posts
 Online 

re: Modifying Rental Car Reservation Results in $$$?
I'd call the enterprise morning of your reservation and say your flight is delayed 2 hours / you'll be there at 10. Don't pay the money to change it


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60
TheDeathValley
LSU Fan
New Orleans, LA
Member since Sep 2010
13729 posts

re: Modifying Rental Car Reservation Results in $$$?
quote:

b/c I've been told they probably won't hold my car 2 hrs.


Lol they won't cancel your car for two hours.


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