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Zephyrius
LSU Fan
Covington, La.
Member since Dec 2004
5191 posts

Windows 10 Update 2/13/2018
Apparently this update took out usb ports which made the mouse and keyboard inoperable.

Researched for fixes but none worked. It wouldn't let me rollback to the update point either.

It's a new computer which I got in early January so I don't have much on it.

Will a reset of the computer work?


DoubleDown
Alabama Fan
New Orleans, Louisiana
Member since Oct 2008
9923 posts

re: Windows 10 Update 2/13/2018
There's literally no way on this earth that Microsoft disabled USB ports on a massive update. None.
Nadda.
Never.


CAD703X
Toledo Fan
Liberty Island
Member since Jul 2008
56566 posts

re: Windows 10 Update 2/13/2018
fwiw the update froze my PC and when i rebooted it showed like 17 different updates failed. i haven't tried to redo it yet.


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Brosef Stalin
LSU Fan
Member since Dec 2011
26653 posts

re: Windows 10 Update 2/13/2018
My usb ports still work fine.


mdomingue
LSU Fan
Lafayette, LA
Member since Nov 2010
7384 posts

re: Windows 10 Update 2/13/2018
quote:

There's literally no way on this earth that Microsoft disabled USB ports on a massive update. None.
Nadda.
Never.




Somebody forgot to tell Microsoft
https://support.microsoft.com/en-us/help/4091240/usb-devices-may-stop-working-after-installing-the-february-13-2018-upd

quote:

Symptoms
After installing the February 13, 2018 security update, KB4074588 (OS Build 16299.248), some USB devices and onboard devices, such as a built-in laptop camera, keyboard or mouse, may stop working for some users.

Cause
This issue occurs in the unlikely event, due to a race condition, that the Windows Update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance.




Zephyrius
LSU Fan
Covington, La.
Member since Dec 2004
5191 posts

re: Windows 10 Update 2/13/2018
Do a google search; its a thing. Some fixes out there but didn't help me.

Apparently it didn't hit everyone.

The dumber thing is I have to crash the computer 2x to get to safe mode.


DoubleDown
Alabama Fan
New Orleans, Louisiana
Member since Oct 2008
9923 posts

re: Windows 10 Update 2/13/2018
I guess I should've stated that they did it intentionally. No one can account for failed updates.

So it sounds like he just needs to continue to run his updates OR go grab the drivers for his pc or whatever usb device he's running.


Zephyrius
LSU Fan
Covington, La.
Member since Dec 2004
5191 posts

re: Windows 10 Update 2/13/2018
I hit "Reset"... I'll report back when done.


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Ace Midnight
LSU Fan
Between sanity and madness
Member since Dec 2006
65108 posts

re: Windows 10 Update 2/13/2018
It's probably a driver conflict (obviously I'm not certain) with the update - reinstalling generic or updated drivers from the device hardware is where I would start.


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Ace Midnight
LSU Fan
Between sanity and madness
Member since Dec 2006
65108 posts

re: Windows 10 Update 2/13/2018
quote:

The dumber thing is I have to crash the computer 2x to get to safe mode.


Holding "Shift" while restarting doesn't do it for you?
This post was edited on 3/5 at 1:13 pm


mdomingue
LSU Fan
Lafayette, LA
Member since Nov 2010
7384 posts

re: Windows 10 Update 2/13/2018
quote:

I guess I should've stated that they did it intentionally. No one can account for failed updates.


Yeah, I can see what you're saying. Guess I was in a snarky frame of mind when I posted.

quote:

So it sounds like he just needs to continue to run his updates OR go grab the drivers for his pc or whatever usb device he's running.





Yeah, probably just restart it twice will put him in recovery mode. Sucks to have to do that though.


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Tigeralum2008
LSU Fan
Yankees Fan
Member since Apr 2012
9574 posts

re: Windows 10 Update 2/13/2018
Have not had that issue but I have seen a number of video cards revert back to running on a basic MS driver in lieu of the manufacturer's driver that was still loaded.


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Zephyrius
LSU Fan
Covington, La.
Member since Dec 2004
5191 posts

re: Windows 10 Update 2/13/2018
Reset got me back control; I wouldn't have done that if I had a bunch of programs/ work on it.

quote:


Holding "Shift" while restarting doesn't do it for you?


Nope!!!


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Boatshoes
Member since Dec 2017
2525 posts

re: Windows 10 Update 2/13/2018
microsoft's quality control and customer support has cratered over the past several years. I can eaaily see.them releasing a Windowa 10 update that would break machines.


Bard
LA-Monroe Fan
Tigerdroppings Platinum Member
Member since Oct 2008
30722 posts

re: Windows 10 Update 2/13/2018
quote:

microsoft's quality control and customer support has cratered over the past several years. I can eaaily see.them releasing a Windowa 10 update that would break machines.


Check out the Fall Creators Update.

I use ADK and audit mode to edit the default profile of a machine and make an image of that model to apply to others. As if making a customize default profile in Windows 10 wasn't already enough of a pain in the arse (removing all the apps, taskbar items not carrying over, having to work around default images, etc) something in the update now alters some hidden files deep in the default profile in such a way that new profiles can't even search the hard drive (much less browse the interwebz) unless you delete them all after going back through the oobe.
This post was edited on 3/7 at 10:46 am


Boatshoes
Member since Dec 2017
2525 posts

re: Windows 10 Update 2/13/2018
Yeah, the fall creators update has me considering getting rid of my tablet and using my Linux laptop exclusively. Nadella has created a disaster there. It may not seem that way now, but it wouldn't surprise me to see the end of Windows within the next five years or so.


DannyB
Auburn Fan
Bagram, Afghanistan
Member since Aug 2010
6130 posts

re: Windows 10 Update 2/13/2018
quote:

it wouldn't surprise me to see the end of Windows within the next five years or so.


Not gonna happen with their biggest customers being pretty much every corporate entity in USA and the US government.


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10
philabuck
Ohio State Fan
NE Ohio
Member since Sep 2008
9697 posts

re: Windows 10 Update 2/13/2018
quote:

wouldn't surprise me to see the end of Windows within the next five years or so.



Been hearing that since Windows ME


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jdd48
LSU Fan
Baton Rouge
Member since Jan 2012
12416 posts
 Online 

re: Windows 10 Update 2/13/2018
quote:

Yeah, the fall creators update has me considering getting rid of my tablet and using my Linux laptop exclusively. Nadella has created a disaster there. It may not seem that way now, but it wouldn't surprise me to see the end of Windows within the next five years or so.



That particular update nuked one of my user desktops. All he'd get was a blue screen and INACCESSIBLE DEVICE ERROR, even after using DISM to remove the most recent update. I ended up having to backup the hard drive and reformat.

I agree that these updates are being rolled out at too quick a pace with inadequate testing.


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