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Windows 10 Update 2/13/2018

Posted on 3/5/18 at 12:34 pm
Posted by Zephyrius
Wharton, La.
Member since Dec 2004
7929 posts
Posted on 3/5/18 at 12:34 pm
Apparently this update took out usb ports which made the mouse and keyboard inoperable.

Researched for fixes but none worked. It wouldn't let me rollback to the update point either.

It's a new computer which I got in early January so I don't have much on it.

Will a reset of the computer work?
Posted by DoubleDown
New Orleans, Louisiana
Member since Oct 2008
12847 posts
Posted on 3/5/18 at 12:36 pm to
There's literally no way on this earth that Microsoft disabled USB ports on a massive update. None.
Nadda.
Never.
Posted by CAD703X
Liberty Island
Member since Jul 2008
77940 posts
Posted on 3/5/18 at 12:38 pm to
fwiw the update froze my PC and when i rebooted it showed like 17 different updates failed. i haven't tried to redo it yet.
Posted by Brosef Stalin
Member since Dec 2011
39161 posts
Posted on 3/5/18 at 12:44 pm to
My usb ports still work fine.
Posted by mdomingue
Lafayette, LA
Member since Nov 2010
29971 posts
Posted on 3/5/18 at 12:48 pm to
quote:

There's literally no way on this earth that Microsoft disabled USB ports on a massive update. None.
Nadda.
Never.




Somebody forgot to tell Microsoft
https://support.microsoft.com/en-us/help/4091240/usb-devices-may-stop-working-after-installing-the-february-13-2018-upd

quote:

Symptoms
After installing the February 13, 2018 security update, KB4074588 (OS Build 16299.248), some USB devices and onboard devices, such as a built-in laptop camera, keyboard or mouse, may stop working for some users.

Cause
This issue occurs in the unlikely event, due to a race condition, that the Windows Update servicing stack incorrectly skips installing the newer version of some critical drivers in the cumulative update and uninstalls the currently active drivers during maintenance.


Posted by Zephyrius
Wharton, La.
Member since Dec 2004
7929 posts
Posted on 3/5/18 at 12:52 pm to
Do a google search; its a thing. Some fixes out there but didn't help me.

Apparently it didn't hit everyone.

The dumber thing is I have to crash the computer 2x to get to safe mode.
Posted by DoubleDown
New Orleans, Louisiana
Member since Oct 2008
12847 posts
Posted on 3/5/18 at 12:54 pm to
I guess I should've stated that they did it intentionally. No one can account for failed updates.

So it sounds like he just needs to continue to run his updates OR go grab the drivers for his pc or whatever usb device he's running.
Posted by Zephyrius
Wharton, La.
Member since Dec 2004
7929 posts
Posted on 3/5/18 at 1:01 pm to
I hit "Reset"... I'll report back when done.
Posted by Ace Midnight
Between sanity and madness
Member since Dec 2006
89476 posts
Posted on 3/5/18 at 1:11 pm to
It's probably a driver conflict (obviously I'm not certain) with the update - reinstalling generic or updated drivers from the device hardware is where I would start.
Posted by Ace Midnight
Between sanity and madness
Member since Dec 2006
89476 posts
Posted on 3/5/18 at 1:12 pm to
quote:

The dumber thing is I have to crash the computer 2x to get to safe mode.


Holding "Shift" while restarting doesn't do it for you?
This post was edited on 3/5/18 at 1:13 pm
Posted by mdomingue
Lafayette, LA
Member since Nov 2010
29971 posts
Posted on 3/5/18 at 1:20 pm to
quote:

I guess I should've stated that they did it intentionally. No one can account for failed updates.


Yeah, I can see what you're saying. Guess I was in a snarky frame of mind when I posted.

quote:

So it sounds like he just needs to continue to run his updates OR go grab the drivers for his pc or whatever usb device he's running.





Yeah, probably just restart it twice will put him in recovery mode. Sucks to have to do that though.
Posted by Tigeralum2008
Yankees Fan
Member since Apr 2012
17126 posts
Posted on 3/5/18 at 3:22 pm to
Have not had that issue but I have seen a number of video cards revert back to running on a basic MS driver in lieu of the manufacturer's driver that was still loaded.
Posted by Zephyrius
Wharton, La.
Member since Dec 2004
7929 posts
Posted on 3/5/18 at 8:51 pm to
Reset got me back control; I wouldn't have done that if I had a bunch of programs/ work on it.

quote:


Holding "Shift" while restarting doesn't do it for you?


Nope!!!
Posted by Boatshoes
Member since Dec 2017
6775 posts
Posted on 3/6/18 at 4:29 am to
microsoft's quality control and customer support has cratered over the past several years. I can eaaily see.them releasing a Windowa 10 update that would break machines.
Posted by Bard
Definitely NOT an admin
Member since Oct 2008
51461 posts
Posted on 3/6/18 at 1:54 pm to
quote:

microsoft's quality control and customer support has cratered over the past several years. I can eaaily see.them releasing a Windowa 10 update that would break machines.


Check out the Fall Creators Update.

I use ADK and audit mode to edit the default profile of a machine and make an image of that model to apply to others. As if making a customize default profile in Windows 10 wasn't already enough of a pain in the arse (removing all the apps, taskbar items not carrying over, having to work around default images, etc) something in the update now alters some hidden files deep in the default profile in such a way that new profiles can't even search the hard drive (much less browse the interwebz) unless you delete them all after going back through the oobe.
This post was edited on 3/7/18 at 10:46 am
Posted by Boatshoes
Member since Dec 2017
6775 posts
Posted on 3/6/18 at 7:14 pm to
Yeah, the fall creators update has me considering getting rid of my tablet and using my Linux laptop exclusively. Nadella has created a disaster there. It may not seem that way now, but it wouldn't surprise me to see the end of Windows within the next five years or so.
Posted by DannyB
Bagram, Afghanistan
Member since Aug 2010
6141 posts
Posted on 3/8/18 at 5:44 am to
quote:

it wouldn't surprise me to see the end of Windows within the next five years or so.


Not gonna happen with their biggest customers being pretty much every corporate entity in USA and the US government.
Posted by philabuck
NE Ohio
Member since Sep 2008
10378 posts
Posted on 3/8/18 at 7:20 am to
quote:

wouldn't surprise me to see the end of Windows within the next five years or so.



Been hearing that since Windows ME
Posted by jdd48
Baton Rouge
Member since Jan 2012
22054 posts
Posted on 3/8/18 at 11:06 am to
quote:

Yeah, the fall creators update has me considering getting rid of my tablet and using my Linux laptop exclusively. Nadella has created a disaster there. It may not seem that way now, but it wouldn't surprise me to see the end of Windows within the next five years or so.



That particular update nuked one of my user desktops. All he'd get was a blue screen and INACCESSIBLE DEVICE ERROR, even after using DISM to remove the most recent update. I ended up having to backup the hard drive and reformat.

I agree that these updates are being rolled out at too quick a pace with inadequate testing.
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