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Message
How to tell if I have router issues or just spotty internet
Posted on 3/6/18 at 5:20 am
Posted on 3/6/18 at 5:20 am
My internet will go out at least a few times while streaming a movie or sporting event. This happens on different devices and using different streaming services. How can I tell if upgrading my router would solve this issue or if I just have a shitty internet connection from Cox?
1
Posted on 3/6/18 at 5:59 am to TomSpanks
Trying plugging a wired device directly into your modem - thus bypassing the router.
Have you tried the basics - cycling power on your modem / router, updating the firmware on your router, etc.?
Have you tried the basics - cycling power on your modem / router, updating the firmware on your router, etc.?
Posted on 3/6/18 at 7:49 am to ArkLaTexTiger
quote:
Trying plugging a wired device directly into your modem - thus bypassing the router.
Have you tried the basics - cycling power on your modem / router, updating the firmware on your router, etc.?
This. If you don't have a modem, plug directly into a computer and do a speed test. The first thing I would do is check for a firmware update and then a power cycle on the router.
Posted on 3/6/18 at 9:19 am to Brian Wilson
I've power cycled it several times, as well as hard wired a laptop to do a speed test. It works well for that, and works well when I do a speed test on a wifi connected device but it intermittently goes out. I haven't updated the firmware yet, didn't think about that will try that.
It's a router/modem in 1, this one:
LINK
It's a router/modem in 1, this one:
LINK
Posted on 3/6/18 at 10:19 am to TomSpanks
quote:
It's a router/modem in 1,
Found the problem
Posted on 3/6/18 at 10:55 am to TomSpanks
Can you leave a computer hard wired to the router? If so, run a continuous ping to 8.8.8.8 or 4.2.2.2. When the internet goes out on your wireless devices, go to the hard wired computer and see if you're dropping pings there as well.
This post was edited on 3/6/18 at 10:56 am
Posted on 3/6/18 at 11:29 am to SG_Geaux
quote:
Found the problem
That's kind of what I was thinking.
Posted on 3/6/18 at 11:30 am to RedBeardBaw
quote:
Can you leave a computer hard wired to the router? If so, run a continuous ping to 8.8.8.8 or 4.2.2.2. When the internet goes out on your wireless devices, go to the hard wired computer and see if you're dropping pings there as well.
Will have to try that, thanks.
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