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DiamondDog
LSU Fan
Member since Nov 2019
1379 posts

How Often Do Servers/Applications Experience Network Updates
This working from home issue has brought one thing to forefront for my company: our server and applications suck balls. Our team working remotely has seen broad service disruptions.

This thing is literally down 3 days a week for maintenance and application updates. We are talking 6-8 hours at a time in the afternoons. Service disruptions. They use something called Zscaler I’ve heard the IT people complain about, which must absolutely suck.

Briefly, how normal is this even for networks with major security infrastructure? This seems abnormal.
This post was edited on 5/21 at 8:27 am


DiamondDog
LSU Fan
Member since Nov 2019
1379 posts

re: How Often Do Servers/Applications Experience Network Updates
Requested move to Tech Board. Didn’t know it existed.


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deeprig9
Member since Sep 2012
39710 posts

re: How Often Do Servers/Applications Experience Network Updates
Security is disruptive.


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lsuroadie
LSU Fan
South LA
Member since Oct 2007
8050 posts

re: How Often Do Servers/Applications Experience Network Updates
request to move to soccer board


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t00f
New Orleans Saints Fan
Eating take out in the zone
Member since Jul 2016
36445 posts

re: How Often Do Servers/Applications Experience Network Updates
Zscaler is horrible, Indian owned company but not the source of your weekly outages.


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BoogaBear
LSU Fan
Member since Jul 2013
3363 posts

re: How Often Do Servers/Applications Experience Network Updates
I'm in IT, if you're company is using contractors they are likely Indian and the cheapest bid. They absolutely suck arse at everything do.

They wiped out our entire production database and didn't have backups.


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USMEagles
Southern Miss Fan
Member since Jan 2018
2986 posts

re: How Often Do Servers/Applications Experience Network Updates
I think my biggest source of frustration right now is Microsoft SQL Server. It's been dog slow for years, and it's incredibly expensive.

Finally we hired some hotshot who's supposed to be an expert with this piece of crap and all he does is (surprise, surprise!) apply upgrades and patches that (at best) maintain the status quo. And he tells us our developers are using it wrong- the other day he told me "SQL Server isn't good at functions" - functions, FFS! A frickin' foundation of applied mathematics!

(Oh, but he's too busy to redo any of our "bad code." Gotta do them 4AM patches! That guy's really lucky he doesn't work for me.)

I've used probably a half-dozen database platforms in my career and all of them have done a fine job of unobtrusively doing their thing expect for this piece of crap. Postgres, Oracle, MySQL... anything but THIS piece of mule excrement.


bad93ex
Alabama Fan
The O-T
Member since Sep 2018
4841 posts
 Online 

re: How Often Do Servers/Applications Experience Network Updates
Your network infrastructure wasn’t sized for a remote workforce but patches/updates can be done daily or even hourly.


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Joshjrn
LSU Fan
Baton Rouge
Member since Dec 2008
15297 posts

re: How Often Do Servers/Applications Experience Network Updates
Not much detail, but that sounds like a tremendous amount of down time.


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Klark Kent
LSU Fan
Houston via BR
Member since Jan 2008
47411 posts
 Online 

re: How Often Do Servers/Applications Experience Network Updates
your IT department just sucks.

We are hosting on average 60k remote concurrent users daily with ease from literally every continent on the planet. IT department flex.
This post was edited on 5/20 at 10:37 pm


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TigerstuckinMS
LSU Fan
Member since Nov 2005
25931 posts

re: How Often Do Servers/Applications Experience Network Updates
quote:

We are hosting on average 60k remote concurrent users daily with ease from literally every continent on the planet.

So, just how much porn is that?


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10
mikelbr
LSU Fan
Baton Rouge
Member since Apr 2008
36764 posts

re: How Often Do Servers/Applications Experience Network Updates
That's a lot. We've gone 2.5 months working remotely and our work assets have had one update and servers 2. 3rd coming next week.

Your infrastructure/network people are stupid or lazy, allowing so many updates a week.


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mikelbr
LSU Fan
Baton Rouge
Member since Apr 2008
36764 posts

re: How Often Do Servers/Applications Experience Network Updates
quote:

Finally we hired some hotshot who's supposed to be an expert with this piece of crap and all he does is (surprise, surprise!) apply upgrades and patches that (at best) maintain the status quo. And he tells us our developers are using it wrong- the other day he told me "SQL Server isn't good at functions" - functions, FFS! A frickin' foundation of applied mathematics!

(Oh, but he's too busy to redo any of our "bad code." Gotta do them 4AM patches! That guy's really lucky he doesn't work for me.)

God damn these motherfrickers exist everywhere huh? They got all the fricking answers but ain't gonna actually do jack shite. We all know one or two of them guys in DBA world.
This post was edited on 5/20 at 10:52 pm


USMEagles
Southern Miss Fan
Member since Jan 2018
2986 posts

re: How Often Do Servers/Applications Experience Network Updates
quote:

God damn these motherfrickers exist everywhere huh? They got all the fricking answers but ain't gonna actually do jack shite. We all know one or two of them guys in DBA world.


What amazes me is that our database was crap without a real DBA for years, and we finally found a DBA, and it's still crap, but no one has made the leap to "maybe we're just working with crap here."

Outside of my full-time job I run commercial websites. I don't let anything from Microsoft anywhere near them. Out of curiosity, I just logged into one of my servers:

quote:

Last login: Wed Apr 29 22:23:47 2020 from c-73-54-214-20.hsd1.ga.comcast.net


quote:

12:50:20 up 420 days, 13:14, 1 user, load average: 0.71, 0.56, 0.56


Show me a Windows server that has made it 420 days without rebooting (and a money-making server at that) and that hasn't even required a login in almost a month, and I'll eat your Windows-weenie DBA's New Balance shoes.

Also, FWIW, this server of mine runs on a machine that's so cheap it wouldn't even boot Windows.

If you're using Microsoft stuff, you're doing it wrong. It was probably selected by self-taught hacks who started playing video games on a Windows PC and just never learned anything else. If they' had the discipline to get a real CS degree instead of getting promoted to Lt. Col. in Call of Duty they'd know better.


BoogaBear
LSU Fan
Member since Jul 2013
3363 posts

re: How Often Do Servers/Applications Experience Network Updates
Well Windows has memory leaks, so it does need to be rebooted periodically.

They aren't completely wrong about functions. If you use a function in your join criteria it will no longer use any indexes, if there are any.

Sounds like you have a combination of needing some admin work on the database as well as performance tuning on your queries.


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SG_Geaux
LSU Fan
Googolplex Posts
Member since Aug 2004
68635 posts

re: How Often Do Servers/Applications Experience Network Updates
quote:

I think my biggest source of frustration right now is Microsoft SQL Server. It's been dog slow for years, and it's incredibly expensive.


if SQL Server is dog slow then you are doing it wrong


Vlad
Vanderbilt Fan
North AL
Member since May 2012
2397 posts

re: How Often Do Servers/Applications Experience Network Updates
quote:

if SQL Server is dog slow then you are doing it wrong
Agree, I will guess the hardware is the bottleneck and not SQL.


diat150
Tulane Fan
OPELOUSAS
Member since Jun 2005
32677 posts

re: How Often Do Servers/Applications Experience Network Updates
I have one that hasn’t been restarted since 2017


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SG_Geaux
LSU Fan
Googolplex Posts
Member since Aug 2004
68635 posts

re: How Often Do Servers/Applications Experience Network Updates
quote:

Agree, I will guess the hardware is the bottleneck and not SQL.


I dealt with a customer recently complaining about our SQL application was running slow and timing out constantly. Ran perfmon and their disk read/write latency was THREE SECONDS! Not a joke. Not a typo. Three fricking seconds.

They had two other SQL instances, Exchange, and a 50 user RDP Server on one single piece of hardware, not virtualized, running 7200rpm drives in a RAID 6.


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20
BeepNode
The City of Central
Member since Feb 2014
2197 posts

re: How Often Do Servers/Applications Experience Network Updates
Depends on what you're talking about but it sounds like you're talking about VPN/Remote Access Infrastructure.

The one I provide to my company is rarely down. In fact, it had one 10 minute outage since March.. and I'm doing this on the cheap with nothing fancy.

One thing to watch out for are IT departments that are intertwined with vendors and sales people.


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