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AUFan2015
Auburn Fan
Oneonta, Alabama
Member since Oct 2013
479 posts

Google Pixel owners can claim up to $500 in class action settlement
Engadget

quote:

Google's settlement over faulty Pixel microphones has largely cleared the gauntlet, and it's now time to make a claim -- though how much you'll get depends on how well you qualify. The tech giant is offering up to $20 to any US resident who bought a Pixel or Pixel XL made before January 4th, 2017 and didn't receive a replacement made after January 3rd of that year (or refurbished after June 5th).

That's true whether or not you suffered from the mic flaw. To get any more, though, you'll have to put in more effort.

You'll have to provide documentation to show that you experienced the issue. You'll receive $350 if you can prove you were hit by the mic flaw on one phone, or $500 if you dealt with the problem on multiple handsets.

If you paid an insurance deductible to get a replacement, you can receive a refund for that amount. You'll want to act quickly if you're going to make a standard claim, though. If money runs low, the payouts will be distributed on a prorated basis.

You have until October 7th, 2019 to either make a claim or opt out to make a separate lawsuit. Patience will be necessary after that. A hearing to approve the settlement doesn't take place until December 6th, and payments should be completed within the three months after that.

Like many settlements, this won't be a windfall for anyone beyond the lawyers. You will get substantial compensation if you were genuinely affected, though. And consider this: if you're still interested in Google's phones, the $350 payout will cover most of the price of a Pixel 3a.





castorinho
Oklahoma Fan
13623 posts
Member since Nov 2010
59518 posts
 Online 

re: Google Pixel owners can claim up to $500 in class action settlement
quote:

You'll have to provide documentation to show that you experienced the issue.

ok, Google.
This post was edited on 8/12 at 11:44 pm


List Eater
Texas A&M Fan
Htown
Member since Apr 2005
21236 posts

re: Google Pixel owners can claim up to $500 in class action settlement
Already filed for the 6P $400 battery issue (settlement in September) and my XL looped to death around March. After a ton of googling about the issue I was told to mention to the UbreakIfix store that I was having "microphone issues" and got a free motherboard replacement. Would be easy to prove since that repair would be on file.

This post was edited on 8/13 at 12:29 am


UltimateHog
Arkansas Fan
Springfield, MO
Member since Dec 2011
54722 posts

re: Google Pixel owners can claim up to $500 in class action settlement
Can almost get a decent phone next time with those refunds.


List Eater
Texas A&M Fan
Htown
Member since Apr 2005
21236 posts

re: Google Pixel owners can claim up to $500 in class action settlement
Why would I stop buying their phones now?


UltimateHog
Arkansas Fan
Springfield, MO
Member since Dec 2011
54722 posts

re: Google Pixel owners can claim up to $500 in class action settlement
Well isn't that obvious at this point refund king.


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bluebarracuda
New Orleans Pelicans Fan
Baton Rouge
Member since Oct 2011
13792 posts

re: Google Pixel owners can claim up to $500 in class action settlement
What's this mic flaw


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wizziko
New Jersey Nets Fan
Member since Jan 2006
35203 posts

re: Google Pixel owners can claim up to $500 in class action settlement
quote:

ok, Google

You just set off my Google Home!


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TD SponsorTD Fan
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Member since 2001
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umop_apisdn
Member since Sep 2017
3124 posts

re: Google Pixel owners can claim up to $500 in class action settlement
Awesome, I own two Pixel XL phones and a Pixel Tablet.


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GrammarKnotsi
Navy Fan
Member since Feb 2013
8391 posts

re: Google Pixel owners can claim up to $500 in class action settlement
Do we get in line now for the Pixel3 camera issues...?


Ace Midnight
LSU Fan
Between sanity and madness
Member since Dec 2006
68456 posts
 Online 

re: Google Pixel owners can claim up to $500 in class action settlement
quote:

Do we get in line now for the Pixel3 camera issues...?


I must have missed that one. My 3 (XL with the notch, ) takes great pictures.


GrammarKnotsi
Navy Fan
Member since Feb 2013
8391 posts

re: Google Pixel owners can claim up to $500 in class action settlement
quote:

I must have missed that one. My 3 (XL with the notch, ) takes great pictures.



Mine has become "jittery"...


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21
Puffoluffagus
LSU Fan
Savannah, GA
Member since Feb 2009
3962 posts

re: Google Pixel owners can claim up to $500 in class action settlement
quote:

Do we get in line now for the Pixel3 camera issues...?


Had the same issue with mine out of the box. Supposedly it's an image stabilization issue. Mine was pretty intermittent, would be present for hours-day and then disappear for a couple of weeks. You could hear the lens clicking a bunch as it was trying to focus.

Anyway, ended up getting it replaced.. no issues yet


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10
burke985
LSU Fan
UGANDA
Member since Aug 2011
12128 posts

re: Google Pixel owners can claim up to $500 in class action settlement
Pixel 3xl has the speaker phone issue where it would drop the call, it's pretty unreliable I can't even use the speaker phone on my phone because of it . I've already swapped my phone out and same issue


pioneerbasketball
Arkansas Fan
Team Bunchie
Member since Oct 2005
89176 posts

re: Google Pixel owners can claim up to $500 in class action settlement
Still using the 5x


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