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Google Pixel 2 XL MMS help

Posted on 6/8/18 at 5:49 pm
Posted by ChandlerB03
Natchez, MS
Member since Nov 2015
1790 posts
Posted on 6/8/18 at 5:49 pm
Recently made the switch from iPhone.

Having an issue sending pics. Have dropped the settings on the camera to lowest resolution. Still getting "file too large" message
Posted by Maximus
Member since Feb 2004
81261 posts
Posted on 6/8/18 at 6:13 pm to
Are you using Messages? Does it not let you send the photo anyway?
Posted by ChandlerB03
Natchez, MS
Member since Nov 2015
1790 posts
Posted on 6/8/18 at 6:41 pm to
I am using messages, it will let me send just a photo. But when I use the camera function it does not send
Posted by Hopeful Doc
Member since Sep 2010
14939 posts
Posted on 6/8/18 at 7:15 pm to
I had an issue with this with a OnePlus 3. I had to go through my messages app (I used Textra, not android messages) and fiddled with message size maximums (settings, mms, carrier send limit -->1MB, MMS behavior: system)
Posted by dltigers3
Collierville, TN
Member since Jun 2010
2127 posts
Posted on 6/8/18 at 7:49 pm to
What carrier do you use?
Posted by ChandlerB03
Natchez, MS
Member since Nov 2015
1790 posts
Posted on 6/8/18 at 8:47 pm to
Verizon
Posted by dltigers3
Collierville, TN
Member since Jun 2010
2127 posts
Posted on 6/9/18 at 8:17 am to
Someone might know better than me, but I would think this is a carrier issue. Maybe something messed up with the SIM or APN settings. I've had that message occur when I was with total wireless which is a Verizon mvno but not with any other carrier I have tried.
Posted by ChandlerB03
Natchez, MS
Member since Nov 2015
1790 posts
Posted on 6/9/18 at 9:00 pm to
I've contacted them and they were the ones that told me to change the camera settings....didn't work
Posted by KamaCausey_LSU
Member since Apr 2013
14473 posts
Posted on 6/9/18 at 10:20 pm to
Had the same issue. It worked if I took the picture with the camera then sent the photo. Not when I used the camera button in the messages app.
Posted by dltigers3
Collierville, TN
Member since Jun 2010
2127 posts
Posted on 6/10/18 at 10:35 am to
Well, I'm out of ideas then. I don't know if I've ever used the camera button in the messages app
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