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Anyone else having battery issues with Dell computers?

Posted on 9/18/19 at 8:45 pm
Posted by udtiger
Over your left shoulder
Member since Nov 2006
98458 posts
Posted on 9/18/19 at 8:45 pm
Have a 2 year old Latitude where the battery is swelling so much the keys ave recessed and the housing has separated by upwards of 4 mm at the widest point.

still works, but batter life is shite.
This post was edited on 9/18/19 at 8:54 pm
Posted by surprisewitness
Littleton, CO
Member since Apr 2013
555 posts
Posted on 9/19/19 at 6:05 am to
Yep, I had the same problem with my precision laptop. I know of a few others at work with the same issue, we swapped the batteries and did an rma with Dell.
Posted by SlowFlowPro
Simple Solutions to Complex Probs
Member since Jan 2004
421365 posts
Posted on 9/19/19 at 6:05 am to
My Alienware had an incredibly shitty battery and after about 2 years would only charge to 40%

i still use the computer at home but you have to have it plugged in or MINIMAL use (for about 20 min) or it will be useless
Posted by broadhead
Member since Oct 2014
2099 posts
Posted on 9/19/19 at 7:19 am to
Contact their support and get a replacement.
Posted by Bard
Definitely NOT an admin
Member since Oct 2008
51465 posts
Posted on 9/19/19 at 7:44 am to
Dell is annoying about batteries. You can get a laptop, dock and dual monitors with a 5-year warranty and it will cover pretty much everything EXCEPT the laptop's battery. Batteries have only a 1-year warranty.

I haven't seen the swelling issue you mention (we're exclusively a Dell shop) but I have a trip scheduled to a satellite office where everyone has latitudes and most are complaining that they don't stay connected to their docks any longer (E-series docks). I'll keep the swelling issue in mind. Thanks.
Posted by SG_Geaux
1 Post
Member since Aug 2004
77929 posts
Posted on 9/19/19 at 7:48 am to
That can happen with any Lithium Polymer battery. Replace battery ASAP before it catches on fire or something.
Posted by bluebarracuda
Member since Oct 2011
18228 posts
Posted on 9/19/19 at 8:17 am to
quote:

My Alienware had an incredibly shitty battery and after about 2 years would only charge to 40%


That goes with just about any gaming laptop
Posted by PJinAtl
Atlanta
Member since Nov 2007
12740 posts
Posted on 9/19/19 at 9:46 am to
Where I am we are strictly on Dells. We had a bulletin from out tech division a few months ago saying that we needed to monitor out laptops because of the swelling issue. Mine has been ok so far, but several co-workers have had issues.
Posted by Hammertime
Will trade dowsing rod for titties
Member since Jan 2012
43030 posts
Posted on 9/19/19 at 10:45 am to
quote:

but battery life is shite
Mine has always been garbage. I can do normal people things on my workstation, and it'll only go 2hrs before dying. It gets warm, and the fans blow constantly. My personal Lenovo will go 12hrs doing the same stuff
Posted by pochejp
Gonzales, Louisiana
Member since Jan 2007
7855 posts
Posted on 9/20/19 at 9:52 am to
quote:

Have a 2 year old Latitude where the battery is swelling so much the keys ave recessed and the housing has separated by upwards of 4 mm at the widest point.
I have/had the exact same problem with a Latitude. I took the battery out so it wouldn't explode or leak and ruin the computer. The computer runs fine without it plugged in to my dock. I'll order a new one but will the new replacement do the same thing?
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