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Amazon Prime 4k HDR content isn’t triggering HDR settings through Apple TV.

Posted on 7/31/21 at 8:39 pm
Posted by PhilipMarlowe
Member since Mar 2013
20517 posts
Posted on 7/31/21 at 8:39 pm
Wondering if anyone else is having this issue?

It’s only when I try to play HDR content on Amazon prime using my Apple TV. When I play Dolby vision content on the Netflix app it triggers the settings just fine, and when I use my tv’s native Amazon prime app it triggers the HDR mode just fine. It just doesn’t work on my Apple TV.

I’ve tried deleting the app from AppleTV and reinstalling with no luck, as well as just rebooting ATV.
Posted by Fat Batman
Gotham City, NJ
Member since Oct 2019
1382 posts
Posted on 7/31/21 at 10:10 pm to
Google says its not just you having this issue.
Posted by PhilipMarlowe
Member since Mar 2013
20517 posts
Posted on 8/1/21 at 9:39 am to
Yeah. That’s a bummer.
Posted by SG_Geaux
Beautiful St George
Member since Aug 2004
77996 posts
Posted on 8/1/21 at 2:18 pm to
Amazon has to build the app to support Dolby Vision on Apple TV
Posted by BuzzdLightBeer
Member since Dec 2018
124 posts
Posted on 8/2/21 at 2:53 pm to
check your settings, it can be confusing; this guide can be very helpful

LINK
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