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lsualum2432
LSU Fan
baton rouge
Member since Mar 2013
43 posts

Costa Warranty
Anybody have any experience with sending off a broken pair of Costa’s and getting them fixed? A piece of my frame by the ear cleaned snapped. TIA


TU Rob
Troy Fan
Birmingham
Member since Nov 2008
9998 posts

re: Costa Warranty
Yeah it’s like $15 and the turnaround is pretty quick. Depending on the model with will repair or replace.


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30
Glock17
Chicago Cubs Fan
Member since Oct 2007
19527 posts

re: Costa Warranty
Both times I've sent pairs back they just sent me a brand new pair.


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10
GCTigahs
Member since Oct 2014
928 posts

re: Costa Warranty
Just did this exact thing this month. My glasses were still wearable but the arm got caught between my hat and my ear and bent where hard plastic and soft plastic met. After that happened, you could take the arm about halfway down and just bend it back and forth.

I filled out the form and they made me authorize my cc for an $80 charge in case they made repairs. I also paid to ship them. They sent me a brand new pair and only charged me the $12 or so shipping fee. Overall great experience that took about 1.5wks.


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40
WPBTiger
USA Fan
Parts Unknown
Member since Nov 2011
17396 posts
 Online 

re: Costa Warranty
Sent in a couple of pairs before. No issues as previous replies have stated.


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Warrior Poet
LSU Fan
Living Rent-Free in Baton Rouge
Member since Sep 2011
7170 posts

re: Costa Warranty
glad i saw this thread. I have two pair i have been needing to send in forever and have just been putting it off


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Motorboat
LSU Fan
At the camp
Member since Oct 2007
19663 posts

re: Costa Warranty
quote:

Anybody have any experience with sending off a broken pair of Costa’s and getting them fixed?


Yes. signed every OBer.


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20
finchmeister08
Florida Fan
Member since Mar 2011
20998 posts

re: Costa Warranty


bayouvette
LSU Fan
Raceland
Member since Oct 2005
1741 posts

re: Costa Warranty
are you sure you guys are getting brand new pairs including lens or just brand new frames. I sent in probably 5-6 and the only times i got completely brand new sets is when the current frame I had was discontinued. They will pop your lens into new frames. The will charge 99 to replace a lens.


way_south
Member since Jul 2017
435 posts

re: Costa Warranty
I sent back 2 pairs they quit making. Asked me to choose 2 new styles and they sent those. Pretty easy.


gsvar2004
LSU Fan
Member since Nov 2007
4493 posts

re: Costa Warranty
I had a situation were I broke an arm off a pair of cuts, in tortiose color with green lens, they sent back my same lenses but in a black frame, called them up they said they’d take care of it, couple days Later brand new pair of cuts just like I’d sent in.


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