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re: Customer wants a refund for the 2 FREE cookies she received from the baker... Who's right?

Posted on 5/31/22 at 11:08 am to
Posted by Hangit
The Green Swamp
Member since Aug 2014
39027 posts
Posted on 5/31/22 at 11:08 am to
quote:

the twitter argument says that if the baker is able to give 2 free cookies to a customer in addition to the normal order, the normal order was overpriced


No, the posted price was the price. This was the price that the dozen cookied, fat woman agreed to pay. The two extra were lagniappe.
Posted by RogerTheShrubber
Juneau, AK
Member since Jan 2009
259875 posts
Posted on 5/31/22 at 11:08 am to
quote:

the twitter argument says


Always choose the other option.
Posted by thadcastle
Member since Dec 2019
2609 posts
Posted on 5/31/22 at 11:08 am to
No good deed goes unpunished.
Posted by Joshjrn
Baton Rouge
Member since Dec 2008
26975 posts
Posted on 5/31/22 at 11:09 am to
Customer is an idiot.
Posted by deltaland
Member since Mar 2011
90479 posts
Posted on 5/31/22 at 11:10 am to
Posted by KajunLass
Member since Apr 2022
194 posts
Posted on 5/31/22 at 11:10 am to
This is a commentary on the state of our educational system when someone doesn't understand the terms "free and complementary."
Posted by NOSTRODAMUS
Prairieville/Dutchtown
Member since Dec 2003
16195 posts
Posted on 5/31/22 at 11:10 am to
What’s funny is purple smudge person THINKS they’re being smart with this demand. This actually makes them look dumber than they really are.
Posted by lsuhunt555
Teakwood Village Breh
Member since Nov 2008
38405 posts
Posted on 5/31/22 at 11:12 am to
Im sure she's a great tipper also.
Posted by chryso
Baton Rouge
Member since Jul 2008
11850 posts
Posted on 5/31/22 at 11:13 am to
Troll level 9
Posted by Ace Midnight
Between sanity and madness
Member since Dec 2006
89476 posts
Posted on 5/31/22 at 11:16 am to
No refund. She ordered "X" amount of cookies and got X+2. She can give the extras back, throw them away or feed them to the dog.

She is NOT owed any refund.
Posted by NoHoTiger
So many to kill, so little time
Member since Nov 2006
45721 posts
Posted on 5/31/22 at 11:16 am to
Simple, ask if she’s like it credited to her credit card, get the number and refund $0.00.

Then when she calls to bitch tell her she refunded the amount that she was charged for the cookies.

Let the dumbass fight it out with her credit card company.

Then I’d post a sign in my store explaining why I can no longer give free samples or complimentary cookies/products.

Posted by Warfarer
Dothan, AL
Member since May 2010
12120 posts
Posted on 5/31/22 at 11:18 am to
I would actually be ok with those being used as evidence for the death penalty for this customer. I know nothing about the customer other than the world would be better without them.
Posted by Quatre Pot
Member since Jan 2015
1543 posts
Posted on 5/31/22 at 11:22 am to
This is easy.
Dear x
We are sorry for adding the extra cookies. I have refunded your account in full for the $0 you paid for these cookies!
Posted by bulldog95
North Louisiana
Member since Jan 2011
20698 posts
Posted on 5/31/22 at 11:22 am to
quote:

It's incredible that there are people this stupid that walk amongst us


Have you noticed the political establishments lately. They also lead us
Posted by BluegrassBelle
RIP Hefty Lefty - 1981-2019
Member since Nov 2010
98914 posts
Posted on 5/31/22 at 11:22 am to
quote:

So the counter argument should be, OK then return the two cookies.

Or maybe, I'm sorry, those were accidentally packed in your order, can you return them or should I bill you for the two extra cookies?


I'd have been the smartass to say, "Ok, Lisa. I've refunded you the $0 for the two free cookies. Have a nice day."
Posted by Gravitiger
Member since Jun 2011
10378 posts
Posted on 5/31/22 at 11:29 am to
quote:

Customer is a troll.
Posted by RogerTheShrubber
Juneau, AK
Member since Jan 2009
259875 posts
Posted on 5/31/22 at 11:33 am to
quote:



5’6”, 210lb dark, frizzy-haired female wearing a tank top and yoga pants.




Sounds about right. I'll bet there's at least one EBT card on her possession.
Posted by OKBoomerSooner
Member since Dec 2019
3123 posts
Posted on 5/31/22 at 11:35 am to
quote:

I would actually be ok with those being used as evidence for the death penalty for this customer. I know nothing about the customer other than the world would be better without them.

Based
Posted by TackySweater
Member since Dec 2020
11685 posts
Posted on 5/31/22 at 11:36 am to
quote:

if the baker is able to give 2 free cookies to a customer in addition to the normal order, the normal order was overpriced and that the customer is entitled to a refund of the 2 additional free cookies.


This is assuming to know how the baker wants to run their business. Assuming they are doing it for X profit, which the buyer has no idea about.

The baker may be rich and use this as a hobby with no return coming in, or find operating at a loss.

I can’t believe this buyer is this stupid. Has to be a troll.
Posted by The Ramp
Baton Rouge, LA
Member since Jul 2004
12189 posts
Posted on 5/31/22 at 11:38 am to
I hate people
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