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AUjim
Auburn Fan
America
Member since Dec 2012
2839 posts

Carvana and carfax issue
Dear Diary,

Bought a car from carvana in July 2017. Carfax clean, no accidents, no damage (i still have this original report).
Today, when i take it to the consignment dealer, he pulls it up and there is now damage reported from November 2015, for those of you doing the math, nearly 2 full years before i purchased it.

How the F does it take damage more than 2 years to report?
When you couple this with carvana's whole 'we dont sell wrecked vehicles and we 150 point inspect them.....' do you believe carvana has any responsibility?
This post was edited on 10/15 at 5:15 pm


bubbz
Baylor Fan
Baton Rouge
Member since Mar 2006
21872 posts

re: Carvana and carfax issue
You mention still having the original report. Did you match it up with the new report? Second, I would call Carfax and discuss with them, and see what they say. Maybe it’s an error? If all of the above fail, then I would go to Carvana and I feel they would play a role in this and be somewhat responsible. I doubt that will go anywhere though.
This post was edited on 10/15 at 8:18 pm


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100
AUCE05
Auburn Fan
Member since Dec 2009
32822 posts

re: Carvana and carfax issue
Thats why I buy new.


weadjust
Member since Aug 2012
10388 posts
 Online 

re: Carvana and carfax issue
quote:

Thats why I buy new.


Yeah - They fix the damage to new cars in house and don't report it to carfax


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86
FinleyStreet
Georgia Fan
Member since Aug 2011
6506 posts

re: Carvana and carfax issue
Take carfax reports with a grain of salt. They had a fabricated wreck on a vehicle that I owned.


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90
CajunInFL
LSU Fan
New Orleans, LA
Member since May 2007
1643 posts

re: Carvana and carfax issue
Where do you live?


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AUjim
Auburn Fan
America
Member since Dec 2012
2839 posts

re: Carvana and carfax issue
Bama, bought from the Carvana in ATL.



AUjim
Auburn Fan
America
Member since Dec 2012
2839 posts

re: Carvana and carfax issue
Found out this afternoon that the report was added in March 2018...8 months after I purchased the car, 27 months post actual damage.


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10
CajunInFL
LSU Fan
New Orleans, LA
Member since May 2007
1643 posts

re: Carvana and carfax issue
Gotcha. Was asking because different states have different laws obviously. If you were in California, you'd be in the driver's seat. It's a very consumer friendly state.


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00
OhioLSUfan
LSU Fan
Columbus, OH
Member since Oct 2007
787 posts

re: Carvana and carfax issue
Carfax sucks. My last car i bought brand new, was the only owner had it for 10 years. Went to sell it and Carfax had an alert on my vehicle stating I rolled back the odometer. I'm thinking the whole company is a big clusterfrick and the biggest scam going


meansonny
Georgia Fan
ATL
Member since Sep 2012
12894 posts

re: Carvana and carfax issue
My son bought his first car from an owner.

I bought the single carfax and they charged me $100 for 6. I did it on my desktop and two of my kids saw it happen. I told them, "this is what a scam company does". They eventually corrected the error, but at that point I should have refused the entire service. I dont want to do business with a company like that.


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20
MikeBRLA
LSU Fan
Baton Rouge
Member since Jun 2005
12678 posts

re: Carvana and carfax issue
quote:

Went to sell it and Carfax had an alert on my vehicle stating I rolled back the odometer.


I would imagine this happened because a repair shop you went to made a typo when they entered your mileage on the repair order.


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