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How to buy tile from Daltile as a consumer?

Posted on 4/13/22 at 11:47 am
Posted by SirSaintly
Uptown, New Orleans
Member since Feb 2013
3131 posts
Posted on 4/13/22 at 11:47 am
I need a case or 2 of a specific 2"x8" Daltile. The Daltile warehouse is about 15mins from me and has this tile in stock. They won't sell to me as a consumer however.

I've tried sourcing from local tile stores, but none have this tile in stock and I'm not looking to have them do any installation for me, so their hesitant to order.

Any ideas on how to get this tile? Going to Daltile would be the easiest way
Posted by TBoy
Kalamazoo
Member since Dec 2007
23650 posts
Posted on 4/13/22 at 2:14 pm to
Order it through a dealer? You can probably find someone who won't mark up too much. Maybe through the internet.

I also got Daltile through Home Depot when I was redoing a bathroom.
This post was edited on 4/13/22 at 2:15 pm
Posted by ItzMe1972
Member since Dec 2013
9774 posts
Posted on 4/13/22 at 2:49 pm to
Where u located?

Posted by SirSaintly
Uptown, New Orleans
Member since Feb 2013
3131 posts
Posted on 4/13/22 at 5:05 pm to
quote:

where u located?


I'm in Addison. I'd order through a dealer, but I've contacted three already and all they want to do is make an appt for a free estimate. I'm DIY'ing this project as it's really small(tiling the front fascia of my concrete porch). I don't need installation and the dealers don't seem to know how to handle this. The one dealer who said they'd order a min qty for me(10 cases or more and then I'd have to pickup at THEIR warehouse in Forney... One, I only need 1.5 cases and I don't want to drive to Forney). I contacted Daltile directly and they were no help. Told me to contact their dealer.
This post was edited on 8/22/22 at 9:32 am
Posted by 9rocket
Member since Sep 2020
1200 posts
Posted on 4/13/22 at 7:20 pm to
Find a tile guy that has an account with Dal-Tile and get it through him. Otherwise it’s a no go.
Posted by Ice Cream Sammich
Baton Rouge
Member since Apr 2010
10110 posts
Posted on 4/13/22 at 8:06 pm to
I found what I needed from Daltile in Baton Rouge. They wouldnt sell to me, so I went across the street to the granite place. They called Daltile and told them what I needed and that I would be picking it up. Find a local store to work with you. Its been 6 years, but I dont think they even marked it up for just making the phone call.
Posted by fwtex
Member since Nov 2019
1925 posts
Posted on 4/13/22 at 10:48 pm to
Go to ProSource. You will need a designer or someone that has an account but the sales person there may hook you up with someone or you can find someone with an account in the lobby that may help you.

Also, Builders surplus or other "discount" building supply stores. They most likely order from Dal Tile.
Posted by shawnlsu
Member since Nov 2011
23682 posts
Posted on 4/14/22 at 7:01 am to
You're going to have to buy it through a dealer or find a different tile to use. Some companies are wholesale only, which is their right.
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