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Started By
Message
Which internet providers are available in old Metairie?
Posted on 3/6/18 at 8:52 pm
Posted on 3/6/18 at 8:52 pm
I currently am unhappy with Cox as we have the same issues with upload speeds every three months.
Wind picks up
Upload speed drops from 35+ to less than 0.6 and it affects the loading of websites and buffering on streams.
Call Cox
Uhhhh did you reset your box?
We’ll send someone on Thursday at 3pm
Dude shows up “did you reset your box?” and resets box
Nothing happens
No man, I’m telling you right now, the problem isn’t on the house or on the side of the house...it’s the pole outside to the left of the door
Dude checks everything possible inside and outside the house to avoid climbing the pole
He can’t fix it after 3 hours
Another dude has to come the next day.
He fixes it
Upload speeds back to normal until the wind blows again.
I really want fiber
Wind picks up
Upload speed drops from 35+ to less than 0.6 and it affects the loading of websites and buffering on streams.
Call Cox
Uhhhh did you reset your box?
We’ll send someone on Thursday at 3pm
Dude shows up “did you reset your box?” and resets box
Nothing happens
No man, I’m telling you right now, the problem isn’t on the house or on the side of the house...it’s the pole outside to the left of the door
Dude checks everything possible inside and outside the house to avoid climbing the pole
He can’t fix it after 3 hours
Another dude has to come the next day.
He fixes it
Upload speeds back to normal until the wind blows again.
I really want fiber
3
Posted on 3/7/18 at 6:28 am to The Levee
No fiber yet and it’s bizarre it’s taking this long.
Posted on 3/7/18 at 9:09 am to t00f
I have ATT Fiber and I'm in Old Jefferson. If it's not at your place, it's gotta be close.
Check ATTs fiber page often. I just did an address check one day and they said it was available.
Check ATTs fiber page often. I just did an address check one day and they said it was available.
This post was edited on 3/7/18 at 9:10 am
Posted on 3/7/18 at 9:59 am to DoubleDown
Couldn’t get a good answer on the website
Posted on 3/7/18 at 11:26 am to The Levee
I've been happy with Uverse with the 24MB speed. We've never had issues with slow speeds while having multiple streams going and browsing on our phones.
ETA: Based off all the chatter about Cox outages on the OMH facebook page, I'd never consider Cox in the area.
ETA: Based off all the chatter about Cox outages on the OMH facebook page, I'd never consider Cox in the area.
This post was edited on 3/7/18 at 11:26 am
Posted on 3/7/18 at 2:06 pm to DoubleDown
quote:
I have ATT Fiber and I'm in Old Jefferson. If it's not at your place, it's gotta be close.
Check ATTs fiber page often. I just did an address check one day and they said it was available.
They are rolling out in New Orleans, Lakeview as an example. Do you have those white poles sticking out of the ground w/ the orange cap from AT&T?
Posted on 3/7/18 at 2:30 pm to t00f
quote:
Do you have those white poles sticking out of the ground w/ the orange cap from AT&T?
I don't. Mine was weird from what I've heard. They did an above ground wiring where they ran it from a pole like they would if it were Cox or "normal" ATT Uverse.
But it was definitely a fiber cable and it's definitely fast as anything I've ever seen in my life.
This post was edited on 3/7/18 at 2:31 pm
Posted on 3/7/18 at 5:55 pm to The Levee
quote:replace Cox with ATT and you have my exact situation. I live in "new" metairie between West Esplanade and the Lake, off Bonnabel.
I currently am unhappy with Cox as we have the same issues with upload speeds every three months.
Wind picks up
Upload speed drops from 35+ to less than 0.6 and it affects the loading of websites and buffering on streams.
Call Cox
Uhhhh did you reset your box?
We’ll send someone on Thursday at 3pm
Dude shows up “did you reset your box?” and resets box
Nothing happens
No man, I’m telling you right now, the problem isn’t on the house or on the side of the house...it’s the pole outside to the left of the door
Dude checks everything possible inside and outside the house to avoid climbing the pole
He can’t fix it after 3 hours
Another dude has to come the next day.
He fixes it
Upload speeds back to normal until the wind blows again.
The only benefit I will give ATT is that i'm somewhat convinced my router/modem box is absolute garbage and needs to be replaced. However, my contract is up in may and if they don't give me a very good price, i'm cutting the cord.
Posted on 3/7/18 at 6:53 pm to DoubleDown
quote:
I have ATT Fiber and I'm in Old Jefferson. If it's not at your place, it's gotta be close.
Has AT&T been reliable? That's my only concern. They just laid fiber in our neighborhood in BR. I haven't had the issues that OP has had with Cox. I think our internet has gone down once for 30 minutes (other than the flood) in 5 years. I consistently get 150/10 Mbps
Posted on 3/7/18 at 7:13 pm to cberni1
Cox is about to get a very unpleasant phone call. If it’s not fixed by Friday I’m cancelling. I dont know what else to do
Posted on 3/19/18 at 10:14 pm to The Levee
Update: they told me two weeks ago when I called that it was because of an outage in the area.
Well here we are and I test tonight
315 download
0.80 upload
fricking done
Well here we are and I test tonight
315 download
0.80 upload
fricking done
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