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Posted on 7/11/13 at 10:15 pm to bluebarracuda
I put in my first order at 8:22, and that was the only one that arrived, so I'm thinking I barely caught it in time.
I haven't received my cancellation emails for the others. I'm guessing Best Buy dragged a PR person out of bed to draft a blanket e-mail tonight to everyone who tried to order.
I haven't received my cancellation emails for the others. I'm guessing Best Buy dragged a PR person out of bed to draft a blanket e-mail tonight to everyone who tried to order.
This post was edited on 7/11/13 at 10:18 pm
Posted on 7/11/13 at 10:16 pm to bluebarracuda
This is going to be a PR nightmare for them.
Didn't Razr honor and own up to a pricing mistake a few months back even though it ended up costing them millions?
ETA: Yep...
Didn't Razr honor and own up to a pricing mistake a few months back even though it ended up costing them millions?
ETA: Yep...
quote:
Razer today issued a statement via email in regards to a leaked 90 percent off coupon code for its U.K. portal that went viral, resulting in thousands of orders being placed in the span of just a couple of hours. This wasn't an authorized or approved coupon code, but one that was generated by a third party in order to test the site's shopping cart. Even so, Razer said it will honor the discounted orders that were placed.
"While we have the option of cancelling the orders legally, we’ve always had a customer comes first policy at Razer and in respect of this incident, we have decided to honor the orders that were placed using the unauthorized code by Razer fans buying single products for their own use," Razer explained in its email. "Unfortunately, as the products are being sold well below their cost, it will likely cost us an insane amount of losses to make good on the orders which will really, really hurt us as we’re still a small company - that much said, we want to do right by the community."
This post was edited on 7/11/13 at 10:18 pm
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