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re: Anyone get through with their insurance agent to make a claim?

Posted on 8/31/12 at 11:13 am to
Posted by KABoss02
Dallas
Member since Jul 2009
1362 posts
Posted on 8/31/12 at 11:13 am to
Definately call your carrier direct if you know your deductible. Going through the agency just creates more delay and you dont get the detailed instructions the carrier is going to give and you dont get to relay the damage first hand.

FWIW, wick is on it 100%, carrier much prefers the claim go directly to them. Helps in a big way with claim triage and assignements
This post was edited on 8/31/12 at 11:14 am
Posted by Meatloaf
Member since Sep 2008
66411 posts
Posted on 8/31/12 at 11:23 am to
It's still 24-48 hour turn around no matter who calls..

no argument here, but if you get the correct info from the customer and the agent call it in, it's still taking the same amount of time to process.
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