re: Direct TV users

quote:

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Dear Mr. XXXXX,

Thanks for writing. I see that you have been a loyal DIRECTV customer for many
years. We truly appreciate your business with us.

I understand how important baseball is for your. We don't carry Cox Sports
Network or any sports channel that carries LSU baseball right now and we don't
currently have plans to add it to our lineup.

While we are unable to comment on upcoming programming decisions, we are always
reviewing our programming options to make sure we bring you the best possible TV
experience.

We value your opinions about our programming, so I have forwarded your request
to DIRECTV management, who review every suggestion, inquiry and complaint for
trends from our most important customers to determine what changes should be
considered.

Thanks again for writing and for the opportunity to address your concern.

Sincerely,

Kevin E.
Employee ID 100251595
DIRECTV Customer Service

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