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re: Salesforce to lay off 10% of workforce to cut costs amid economic downturn
Posted on 1/4/23 at 12:57 pm to Aubie Spr96
Posted on 1/4/23 at 12:57 pm to Aubie Spr96
quote:
My old company 'implemented' this. Two years later and they are still trying to figure it out.
I know several SalesForce developers and the biggest issue I have discussed with them within SMB, Mid-Market, and Enterprise level companies is that companies at all levels hire people that don’t know what they’re doing. You need teams of certified admins, SalesForce developers to build highly customizable solutions who are given feedback by sales people to improve and automate daily workflows. Moreover, you need Solutions Architects to communicate and plan effective governance, therefore, helps enterprises adopt, manage, and maintain new capabilities and business models especially those brought to the table by Salesforce, in order for an effective implementation to occur.
1
Posted on 1/4/23 at 8:24 pm to Breauxsif
quote:
I know several SalesForce developers and the biggest issue I have discussed with them within SMB, Mid-Market, and Enterprise level companies is that companies at all levels hire people that don’t know what they’re doing. You need teams of certified admins, SalesForce developers to build highly customizable solutions who are given feedback by sales people to improve and automate daily workflows. Moreover, you need Solutions Architects to communicate and plan effective governance, therefore, helps enterprises adopt, manage, and maintain new capabilities and business models especially those brought to the table by Salesforce, in order for an effective implementation to occur.
You are absolutely right. The problem is the disconnect between marketing and implementation. Even with my last employer talking about how you can do so many things in one click and any idiot can setup the product. That was never the case and it gets worse when empty suit sales staff just repeats what marketing told them and shut out the engineer trying to actually come up with a solution.
It becomes a sticky situation when you tack on professional installation services and the customer comes back and says "hey, you said this was easy to setup, why am I paying thousands for someone else to do it?"
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