re: American Airlines passengers were left 'sobbing' after being held on a hot plane for 6 hrs

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pilots and flight attendants start getting paid once they leave the gate

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yep. little known fact about the airline industry - they don't get paid during the boarding process.

(i believe delta started paying half rates recently)

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Because pilots and flight attendants start getting paid once they leave the gate

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Yep! and the airline doesn't want to have to reimburse the customers for canceled/rescheduled flights, or lose the revenue when the customers just go down the terminal and book with another airline. Criminal