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Does this speed seem right for my Internet?

Posted on 9/3/15 at 11:32 pm
Posted by Paige
Vice President of the OT
Member since Oct 2010
84748 posts
Posted on 9/3/15 at 11:32 pm
Fixed my Netflix problem

Comcast talked me into bumping up my speed but it's no faster

Sometimes I'll turn off my WiFi on my phone because it's being slow and lte is faster even though I have a poor signal here
This post was edited on 9/4/15 at 10:07 am
Posted by DannyB
Bagram, Afghanistan
Member since Aug 2010
6141 posts
Posted on 9/4/15 at 5:37 am to
I looked at some stuff online and there is nothing really concrete with what is going on. Some things I saw online suggested:

Trying a different browser.

Some people said that Netflix neuters streaming speed for using Netlfix through a browser. If you have some other device that has a Netflix app like PS3, Xbox, set-top device, etc... try streaming through it and see if it is better quality.
Posted by TigerinATL
Member since Feb 2005
61435 posts
Posted on 9/4/15 at 8:08 am to
Maybe the speed you're getting from your wifi is inconsistent so the auto bandwidth setting keeps hopping around? Try picking a quality setting for playback.

quote:

To select a setting that works best for your Internet plan, navigate to the Your Account page and select Playback settings in the Your Profile section. It can take up to 8 hours for these changes to take effect. Restricting data usage may effect video quality while watching Netflix.

LINK
Posted by GFunk
Denham Springs
Member since Feb 2011
14966 posts
Posted on 9/4/15 at 8:14 am to
Way too many variables to give accurate advice:

Are you using a Wireless Data Plan? Are you using WiFi? Are you plugged in via Ethernet?

Is it LTE? More than likely I'll guess it's a bad signal. Are you using WiFi? Is it a router in your house or apartment? Or are you picking up a WiFi signal from elsewhere? Could be a signal strength issue if its the latter, a bad router if the former.

Provide a bit more specificity about your internet connection so we have a tad bit better starting point for advice.
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22156 posts
Posted on 9/4/15 at 9:11 am to
Get a new computer. It has a virus.
This post was edited on 9/4/15 at 9:12 am
Posted by Paige
Vice President of the OT
Member since Oct 2010
84748 posts
Posted on 9/4/15 at 9:46 am to
ok i figured out to check it on my desktop and it was fine. so i restarted and now it's working

but on another note, they just talked me into bumping up my internet from 50 to 105 and it's not any faster. this is what i have







should it not be closer to 100? i have comcast xfinity and i'm using their wireless router

That's my Macbook. This is my desktop

This post was edited on 9/4/15 at 9:51 am
Posted by Paige
Vice President of the OT
Member since Oct 2010
84748 posts
Posted on 9/4/15 at 10:01 am to
Thank you. It's set on auto. Should I leave it alone? Which setting should I choose?
Posted by whodatfan
Member since Mar 2008
21323 posts
Posted on 9/4/15 at 10:20 am to
Buy a high end modem and router. How far are you from the main line outside? Distance is a factor, but cheap equipment will degrade your signal as well.
Posted by DoubleDown
New Orleans, Louisiana
Member since Oct 2008
12847 posts
Posted on 9/4/15 at 10:26 am to
A) Restart your modem by powering it down for about 10 seconds and then plugging back in. Sometimes this gets the new speed after a restart.

B) You should easily be able to stream Netflix with 32 mbps download. I have about 18-24 mbps at my house and Netflix runs great.
Posted by Paige
Vice President of the OT
Member since Oct 2010
84748 posts
Posted on 9/4/15 at 10:33 am to
I have the comcast modem and router. Do you think there's would be shitty? And I'm the first apartment so it's all right outside my living room. And I'm not far at all from the router/modem inside

Ty doubledown. I'll try restarting
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 9/4/15 at 10:36 am to
The wireless router functionality on those combos is usually pretty poor.
Posted by Paige
Vice President of the OT
Member since Oct 2010
84748 posts
Posted on 9/4/15 at 10:49 am to
Well that sucks with what I pay for it. I was going to try to plug in directly and check it but I don't think macbooks have that option

It has ethernet outlets on the back of the modem. Is that where you plug a router in? What kind should I get? I don't want cheap but not the most expensive
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22156 posts
Posted on 9/4/15 at 10:54 am to
Get a tp link N router from Amazon. I have 50 Mbps and it runs everything smoothly. It's likely how it gets to you is the problem
Posted by Paige
Vice President of the OT
Member since Oct 2010
84748 posts
Posted on 9/4/15 at 11:06 am to
Ok. They go from $20 to $130. How much should I spend on a decent one

And that's just the router, right? And I'll plug it in to the xfinity modem? Sorry for being dumb
Posted by whodatfan
Member since Mar 2008
21323 posts
Posted on 9/4/15 at 11:09 am to
Drop the dimes Paige. Don't go cheap. The modem plugs into the back of the router via Ethernet cable.
Posted by Paige
Vice President of the OT
Member since Oct 2010
84748 posts
Posted on 9/4/15 at 11:19 am to
ok you're right
Posted by TigerMyth36
River Ridge
Member since Nov 2005
39727 posts
Posted on 9/4/15 at 11:28 am to
On another note, seeing your choppy Netflix. It looked more like the computer causing the skipping.

I have nothing to base this on, but if I were you, I would run a hitman pro scan and then malwarebytes just to make sure you haven't picked up a bug.

Both programs are free.
Posted by whodatfan
Member since Mar 2008
21323 posts
Posted on 9/4/15 at 11:28 am to
Get either an Asus or a netgear 802.11AC. I prefer Asus, but both are great routers.
Posted by Hu_Flung_Pu
Central, LA
Member since Jan 2013
22156 posts
Posted on 9/4/15 at 12:34 pm to
Archer c7 c8 or c9

N66U or AC56U

This post was edited on 9/4/15 at 12:35 pm
Posted by lsufan1971
Zachary
Member since Nov 2003
18106 posts
Posted on 9/4/15 at 1:16 pm to
ASUS Router

Get an ASUS dual band like the one in the link. I have one on cox and stream 4K through it fine on Netflix with a 50MB plan. If Comcast will let you upgrade to a ARRIS 3.0 modem.

LINK
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