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Verizon Wireless and going over data plan

Posted on 2/11/17 at 5:44 pm
Posted by RealityTiger
Geismar, LA
Member since Jan 2010
20435 posts
Posted on 2/11/17 at 5:44 pm
I can't remember if I read it on this board or somewhere else about Verizon and their shady practices with data allotment. I was curious if anybody else has this problem.

I switched over from AT&T to Verizon right after the flood. If there was anything I wish I could go back in time for, that would be one thing for sure. I'm not on my phone a whole hell of a lot, at least not as much as most people.

For I don't know how long, I've always had the 2 gig plan for data. That was more than enough for me. With exception of a month or two, I always carried over data from rollover. I want to say I had about 6 gigs the day I switched from AT&T. Since I've joined Verizon, I've gone over every single month I've been with them. You automatically get a gig and automatically get charged 15 bucks with Verizon. It happened again this month to me. As a matter of fact, it happened...and in a course of two days, I blew through that gig so here comes another 15 dollar charge. Enough is fricking enough already!

I don't watch movies on my phone, I don't sit on it all day, when I'm home I use WiFi instead of cellular data. I'm scratching my head at what the hell is going on? The only thing that I can come up with, is Verizon is up to some shady shite when it comes to their billing department.

Anyway, I was wondering if anybody has had a similar experience. Sorry for the tl;dr novel I had to write. Am currently in the process of ditching Verizon over this.

ETA:
The CSR I just talked to on the phone with Verizon gave me all kind of settings to tweak, but like I told her - I didn't have to do any of that with AT&T and rarely did I go over my data allotment. They didn't have unlimited data when I had AT&T. It was a complete like for like switch with my plans.
This post was edited on 2/11/17 at 5:48 pm
Posted by tigerbacon
Arkansas
Member since Aug 2010
3690 posts
Posted on 2/11/17 at 5:56 pm to
I made the same switch however Verizon doesn't charge me overage all they do is if I go over I get throttle but my wife and I share 10 gigs and we haven't used more than 5 in a month
Posted by XanderCrews
Member since Mar 2009
774 posts
Posted on 2/11/17 at 6:29 pm to
(no message)
This post was edited on 12/21/21 at 10:57 am
Posted by jaTigerfan
Nashville
Member since Oct 2011
2090 posts
Posted on 2/11/17 at 6:30 pm to
VZW recently switched to the T-Mobile model of throttling you to 128kbps instead of charging overages.
Posted by RealityTiger
Geismar, LA
Member since Jan 2010
20435 posts
Posted on 2/11/17 at 7:45 pm to
AT&T does now as well.

I'm gonna get down to the bottom of what's going on. Maybe AT&T has been using that throttle down technique for a good while and not saying anything. But even so, I wouldn't have finished each billing cycle with so many left over bytes.


I was just wondering if Verizon has a street rep of ripping people off. That was the purpose of this thread really.
Posted by airfernando
Member since Oct 2015
15248 posts
Posted on 2/12/17 at 12:10 am to
As the first response said, you're only supposed to get throttled. I think it's supposed to drop to 128 kbps. My wife called and confirmed that a user gets throttled and not charged for going over. That would be a major conflict of interest if they automatically charged someone. Everything Verizon does on their data is related to the fact that they rent their frequency from the govt and can't get away with some of the things they tried to do.
This post was edited on 2/12/17 at 12:12 am
Posted by UltimaParadox
Huntsville
Member since Nov 2008
40815 posts
Posted on 2/12/17 at 12:16 am to
Didnt you have to enable "safety mode" or some shite. I know it used to cost 5 dollars a month.

At least T-mobile is automatic and is throttled to 512kbps
Posted by UltimaParadox
Huntsville
Member since Nov 2008
40815 posts
Posted on 2/12/17 at 12:19 am to
quote:

Everything Verizon does on their data is related to the fact that they rent their frequency from the govt and can't get away with some of the things they tried to do.


Every wireless carrier buys their spectrum at auction. Besides the net neutrality rules, and the rule that forced Verizon to allow tethering. I am unaware of any restrictions that were placed specifically on Verizon by the FCC.

The only reason Verizon no longer charges for overage is because of all of their competitors stopped doing it.
Posted by mdomingue
Lafayette, LA
Member since Nov 2010
29845 posts
Posted on 2/12/17 at 9:08 am to
quote:

Everything Verizon does on their data is related to the fact that they rent their frequency from the govt


Everyone does that for frequencies in the commercial spectrum. I don't think the government regulate how you charge people to use your licensed frequencies.

I haven't look at my data plan recently to see if it changed but I originally signed an agreement with Verizon stating that if I exceeded my agreed upon data limit, I had to pay $15/G for excess data used. And anytime I am approaching my limit I get notified with an option to up it by 2G for $10.
Posted by mdomingue
Lafayette, LA
Member since Nov 2010
29845 posts
Posted on 2/12/17 at 9:27 am to
quote:

Maybe AT&T has been using that throttle down technique for a good while


Depends on the plan you had. When I was with AT&T, I had an older unlimited plan, which throttled above a certain data range after they had eliminated their unlimited plan for a while. They were pretty hush hush about it until one of their competitors called them out on it

I had the same carrier for the entire time I had a cell phone (started with a bag phone ). I started out with Suncom who was bought by Bell South Mobility, who was bought by Cingular who was absorbed by AT&T. Initially, the had better coverage on the coast, where most of my work took me. Eventually, I started getting more and more dropped calls. I finally got tired of dropped calls and switched to Verizon about 4 years ago. I definitely prefer Verizon. I also had started doing more work in Texas and Verizon's coverage in Texas was significantly better than AT&T. I had areas of Houston where I had trouble getting a good signal and consistently dropped calls on AT&T.
Posted by CubsFanBudMan
Member since Jul 2008
5058 posts
Posted on 2/12/17 at 10:12 am to
quote:

VZW recently switched to the T-Mobile model of throttling you to 128kbps instead of charging overages.


You have to have at least the XL plan I think, maybe the L plan, for the no data overage deal. Might be a waste for a single user, but good for family plans.
Posted by Joe
North Jersey
Member since Jan 2005
6326 posts
Posted on 2/12/17 at 5:31 pm to
quote:

You have to have at least the XL plan I think, maybe the L plan, for the no data overage deal. Might be a waste for a single user, but good for family plans.


No, it's includes in all levels. Just need to turn it on.

To the OP: 2GB of data is nothing. It's not surprising you go over.
Posted by Hammertime
Will trade dowsing rod for titties
Member since Jan 2012
43030 posts
Posted on 2/13/17 at 6:56 am to
They did it to me when I switched plans. I have been under 6 for as far back as they record it. When I switched plans, I went to something like 9, 16, and was on track to hit 21. After calling and bitching a few times, and their usage stats not matching up with my phone's, they magically fixed it one day.
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