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USB mouse keeps cutting out

Posted on 4/11/15 at 3:46 pm
Posted by boxcarbarney
Above all things, be a man
Member since Jul 2007
22699 posts
Posted on 4/11/15 at 3:46 pm
My usb mouse keeps shutting down. I'll hear the Windows tone for something disconnected from the usb port, and the mouse will stop working. But, the red light is still lit. I have to unplug the mouse from the usb, then plug it in again to make it work. I made sure the mouse drivers were updated.

Any ideas on this?

eta: It seems that small moves with the mouse are ok, but whenever I do large move with it, that's when it cuts out.
This post was edited on 4/11/15 at 3:48 pm
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 4/11/15 at 4:34 pm to
Try different USB port. Replace mouse.
Posted by Jcorye1
Tom Brady = GoAT
Member since Dec 2007
71328 posts
Posted on 4/11/15 at 4:43 pm to
Yeah, try buying a new Mouse?
Posted by boxcarbarney
Above all things, be a man
Member since Jul 2007
22699 posts
Posted on 4/11/15 at 6:01 pm to
Tried a different mouse, but the result was the same.
Posted by SG_Geaux
1 Post
Member since Aug 2004
77927 posts
Posted on 4/11/15 at 6:25 pm to
quote:

Tried a different mouse, but the result was the same.



Update drivers. Try different ports.
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 4/11/15 at 7:19 pm to
Just keep spoon-feeding your troubleshooting details to us a little at a time. It's very helpful, and we're extremely patient.
Posted by boxcarbarney
Above all things, be a man
Member since Jul 2007
22699 posts
Posted on 4/12/15 at 8:44 am to
I wanted to quote you, but the mouse cut out in the middle of copying your reply :(

Oh, and go frick yourself.
Posted by efrad
Member since Nov 2007
18644 posts
Posted on 4/12/15 at 11:06 am to
quote:

Oh, and go frick yourself.



This is clearly the best way to get free help.
Posted by Spock's Eyebrow
Member since May 2012
12300 posts
Posted on 4/12/15 at 3:08 pm to
There was a recent Windows update that installed some nebulous thing called "Intel Technology Access Service" that is causing stuttering problems with the mouse. Here's one thread on it:

LINK

It doesn't seem to be exactly the same as the OP's problem, and in case it doesn't apply, I've pre-emptively fricked off so will require a different insult.
Posted by boxcarbarney
Above all things, be a man
Member since Jul 2007
22699 posts
Posted on 4/13/15 at 2:09 pm to
I like you Spock. Only frick yourself if you feel its necessary.
Posted by tigervet4
Member since Sep 2006
2343 posts
Posted on 4/13/15 at 10:29 pm to
I think I know what the problem is but frick you.
Posted by txbd
Valhalla
Member since Jan 2014
2235 posts
Posted on 4/14/15 at 9:41 am to
Have you tried restarting your computer? What surface is the mouse on? If it is a reflective surface than try using a mouse pad.
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