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Message
Roku 3 keeps cutting out
Posted on 4/6/16 at 2:16 pm
Posted on 4/6/16 at 2:16 pm
I have a Roku 3 hooked up to our Vizio in our living room. Lately it cuts out all the time in both picture and audio(just flashes black constantly). Only way to fix it seems to be to unhook the connections to Roku for a bit, reconnect and then restart.
However, it only now will fix the issue for a few hours, then back to breaking out again. Anyone else have similar issues? Any ideas on how to fix it? Thanks!
However, it only now will fix the issue for a few hours, then back to breaking out again. Anyone else have similar issues? Any ideas on how to fix it? Thanks!
Posted on 4/6/16 at 2:20 pm to lsunurse
quote:
Any ideas on how to fix it?
buy a new one or a chromecast.
these are throwaway devices.
eta or call roku and i'm 99% sure they'll just send you a new one for free.
This post was edited on 4/6/16 at 2:21 pm
Posted on 4/6/16 at 2:24 pm to lsunurse
Amazon has their Fire TV box on sale for $85...you're welcome...while you're at it you can check out PS Vue...you're welcome again
Posted on 4/6/16 at 2:45 pm to lsunurse
quote:
unhook the connections
Network, A/V, or both? Sounds like you should be checking the A/V (HDMI) cable.
Try a different cable and if it still does it contact Roku or just move on.
Posted on 4/6/16 at 2:46 pm to lsunurse
Call them and they will probably replace it.
Posted on 4/6/16 at 2:49 pm to lsunurse
quote:
Roku
quote:
cuts out all the time
Hear this a lot from people who have them
My apple TV and Fire Stick operate flawlessly. Maybe go one of those routes.
This post was edited on 4/6/16 at 2:50 pm
Posted on 4/6/16 at 2:57 pm to CAD703X
quote:
eta or call roku and i'm 99% sure they'll just send you a new one for free.
Even if we have had this for over 2 years?
Thanks for all the suggestions so far. Of course...after posting this thread my ROKU is behaving just fine now.
Posted on 4/6/16 at 3:04 pm to lsunurse
2 years old? Eh, just call them and ask.
Worst case scenario is you buy a new one. At least they are cheap.
Worst case scenario is you buy a new one. At least they are cheap.
Posted on 4/6/16 at 3:23 pm to LSUsmartass
quote:
Amazon has their Fire TV box on sale for $85...you're welcome...while you're at it you can check out PS Vue...you're welcome again
Does Amazon Fire box have option to plug headphones into the remote? Or to connect to wireless headphones via Bluetooth? Since my husband and I have opposite schedules....this feature is a huge plus for us.
Posted on 4/6/16 at 3:27 pm to lsunurse
quote:
Does Amazon Fire box have option to plug headphones into the remote?
No
quote:
wireless headphones via Bluetooth?
Yes
Posted on 4/6/16 at 3:35 pm to junkfunky
Ok, I may look into it then. Thanks
Posted on 4/6/16 at 3:35 pm to lsunurse
back in the day when i used to use roku i always had this screen pop up
i would have to totally restart the roku.
i would have to totally restart the roku.
Posted on 4/6/16 at 3:45 pm to 1999
It's never done that...it just starts getting "jumpy"
The content will play but keeping blacking out for a few seconds. Sometimes the picture and sound both go out for a second, sometimes just the sound.
The content will play but keeping blacking out for a few seconds. Sometimes the picture and sound both go out for a second, sometimes just the sound.
Posted on 4/6/16 at 4:08 pm to lsunurse
quote:
Even if we have had this for over 2 years?
amazing what a polite phone call will do...
Posted on 4/6/16 at 4:08 pm to lsunurse
quote:
The content will play but keeping blacking out for a few seconds. Sometimes the picture and sound both go out for a second, sometimes just the sound.
try moving it to a different HDMI input on the TV
YOU'RE WELCOME
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