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iphone 6, searching for cellular signal, verizon
Posted on 6/11/16 at 6:27 am
Posted on 6/11/16 at 6:27 am
I've got an iPhone 6, went on vacation to Hawaii, on the last day there, I lost cellular signal and it just says "searching" up in the top left corner. I can connect to wifi but I cannot get or send calls/texts.
How do I fix this?
TIA
How do I fix this?
TIA
Posted on 6/11/16 at 6:29 am to white perch
Have you done a hard reset by holding down the power and home buttons for about 10 seconds(until it restarts)?
Posted on 6/11/16 at 6:39 am to white perch
Hard reset or put the phone in airplane mode then turn off airplane mode
This post was edited on 6/11/16 at 6:42 am
Posted on 6/11/16 at 7:02 am to jeff5891
Ive tried both of those, hard reset and airplane mode, and neither have worked.
Posted on 6/11/16 at 7:21 am to white perch
I've done everything on the Verizonwireless website including removing and reinserting the SIM card to no avail. The only next step suggested is to do a complete factory reset.
I backed up my phone to icloud this morning. If I do a factory reset, will icloud restore my phone to this last update?
I backed up my phone to icloud this morning. If I do a factory reset, will icloud restore my phone to this last update?
Posted on 6/11/16 at 9:38 am to white perch
iCloud back ups are always iffy. I would plug it into a machine.
Which iPhone do you have? If it supports wifi calling enable that and try calling *228
Which iPhone do you have? If it supports wifi calling enable that and try calling *228
Posted on 6/11/16 at 9:40 am to white perch
quote:
backed up my phone to icloud this morning. If I do a factory reset, will icloud restore my phone to this last update?
Yes, but it takes a couple of hours
Posted on 6/11/16 at 9:45 am to BACONisMEATcandy
quote:
Which iPhone do you have? If it supports wifi calling enable that and try calling *228
I have an iphone 6.
How do I enable wifi calling?
ETA - I've got the wifi calling enabled. When I get time ill call *228 and see what happens.
This post was edited on 6/11/16 at 9:57 am
Posted on 6/11/16 at 10:16 am to white perch
Same issue here. I backed up. Reset network settings and everything else suggested. Brought it in and got a new phone since it was still under warranty. You Might want to do the same.
Posted on 6/11/16 at 11:05 am to Paco_taco
Just go into Verizon and get a new SIM card, they are free and you'll be good to go
Posted on 6/11/16 at 11:29 am to BACONisMEATcandy
quote:
iCloud back ups are always iffy
I would suggest not doing an iCloud backup.
I had to replace mine a few months ago and backed it up in the store to iCloud. It told me it completed successfully, but I was unable to find that backup when I did a restore on the new phone.
Also go into the network settings in the phone; make sure it is still connected to Verizon or see if you have to update network settings.
This post was edited on 6/11/16 at 11:31 am
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