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Message
iPhone 6 camera lens cracked - UPDATE with pic of cracked lens
Posted on 12/15/14 at 7:39 pm
Posted on 12/15/14 at 7:39 pm
Anyone else experience this?
I'm on my fourth iPhone since 2007, I still have all 4 before I bought the iPhone 6 and I've dropped them repeatedly. All 4 do not have a scratch, much less a crack on the camera lens. I've had my iphone a month and the lens is cracked. I didn't notice it after I dropped it, but it was there one day. So, I can't prove to them that it was due to it being dropped or just laid down on the face. Horrible design with the lens being exposed as it is.
endrant
This post was edited on 12/16/14 at 6:41 pm
5
Posted on 12/15/14 at 8:08 pm to CajunInFL
I bet the Apple Store will swap it out no questions asked.
Posted on 12/15/14 at 8:40 pm to colorchangintiger
Wrong. After dealing with them they want to charge 299 for accidental damage coverage to replace the phone. Can't just change out the lens.
Posted on 12/15/14 at 9:09 pm to CajunInFL
quote:
Wrong. After dealing with them they want to charge 299 for accidental damage coverage to replace the phone. Can't just change out the lens.
Well that sux. When I saw that lens sticking out I thought well that's just trouble waiting to happen.
Posted on 12/15/14 at 9:16 pm to CajunInFL
Did you purchase apple care? If so, is the camera lens specifically covered?
Posted on 12/15/14 at 9:19 pm to Veritas
I did not purchase Apple care. Expensive lesson to learn! Searching the apple forums, it seems others have had the same issue.
Posted on 12/15/14 at 10:45 pm to CajunInFL
I was going to say that the camera assembly is really really easy to replace, but I can't for the life of me find any place selling the lens itself for the 6. I'm sure it will be easy to find eventually, for really cheap, if you can be patient for an indeterminate amount of time.
This post was edited on 12/15/14 at 10:46 pm
Posted on 12/15/14 at 11:24 pm to ILikeLSUToo
Im not sure if it will be available. Both the guy at the store and support said it was all one component that couldn't be replaced. I find it hard to believe though.
Posted on 12/15/14 at 11:45 pm to CajunInFL
quote:screw the dude at the store. if some chinese frick can make a few dollars selling the camera part you will see it on ebay.
Im not sure if it will be available. Both the guy at the store and support said it was all one component that couldn't be replaced. I find it hard to believe though.
LINK
LINK
LINK
This post was edited on 12/15/14 at 11:52 pm
Posted on 12/16/14 at 7:35 am to CajunInFL
Why don't you have a case? Even the thinnest case sold protrudes out enough to protect the lens. If you have a case then it was just bad luck.
Posted on 12/16/14 at 12:45 pm to diat150
quote:
screw the dude at the store. if some chinese frick can make a few dollars selling the camera part you will see it on ebay.
Yeah those links are just for the camera, though. Plenty of those being sold, but the lens itself cannot be found yet. It may very well be attached really securely with adhesive, but if there is a demand for a any sort of workaround, it will eventually happen. Sounds like quite a few people are cracking or scratching the lens.
Posted on 12/16/14 at 12:50 pm to ILikeLSUToo
Really terrible design by Apple. I love my 6, but the camera lens protruding is just ridiculous.
Posted on 12/16/14 at 1:08 pm to LSUtigerME
quote:
Really terrible design by Apple. I love my 6, but the camera lens protruding is just ridiculous.
It's going to get worse. Cameras can only be so thin. Phones are going to keep getting thinner.
Posted on 12/16/14 at 5:31 pm to CajunInFL
quote:
Why don't you have a case?
Posted on 12/16/14 at 6:18 pm to VABuckeye
This is a choice I've made. I don't like cases. I have never owned a case for any of my previous phones. If I drop them, I take responsibility for dropping it. This tread is about the lens cracking. I can't prove that it cracked as a result of poor design and apple can't prove that it cracked because I dropped it. Apple wins. But poor product design is poor product design. As mentioned before, none of my previous iPhones have experienced cracks in the lens.
Posted on 12/16/14 at 6:47 pm to colorchangintiger
quote:
It's going to get worse. Cameras can only be so thin. Phones are going to keep getting thinner.
Well then should the phone really be that thin? If the tech to make the camera smaller is not there, then the tech to make the phone thinner is not there. The phone can only be as thin as the thinnest component.
As for OP, are you still going to go without a case? Honestly, between the protruding lens and not want surface scratches, that's why I use a very thin plastic case.
Posted on 12/16/14 at 6:54 pm to LSUtigerME
I wouldn't mind a case if I found one that I like. All the ones I've seen have been too bulky.
Posted on 12/16/14 at 6:59 pm to LSUtigerME
quote:
Well then should the phone really be that thin? If the tech to make the camera smaller is not there, then the tech to make the phone thinner is not there. The phone can only be as thin as the thinnest component.
But a phone+case makes it back to be thick enough again. Most people do use a case, so I find this advantageous.
I do get your point though, and I'm not absolving Apple of blame here, but ever since the iPhone 5 I've considered it pretty stupid to go without a case.
Posted on 12/16/14 at 7:01 pm to CajunInFL
quote:Nah, you're coming out ahead. I think AppleCare for your 4 phones would have cost you $400, plus $79 accidental damage service fee. $299 is a "bargain".
I did not purchase Apple care. Expensive lesson to learn!
Posted on 12/16/14 at 8:11 pm to CajunInFL
quote:
apple can't prove that it cracked because I dropped it.
From what you're saying it doesn't sound like they need to.
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