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Have to send an iphone 6 back

Posted on 9/28/16 at 9:24 am
Posted by Janky
Team Primo
Member since Jun 2011
35957 posts
Posted on 9/28/16 at 9:24 am
So, the screen went out and a new one was sent to my wife by the insurance company. Now we have to send the broken one back. However, they say we need to wipe the phone but without being able to see what we are doing that will be tough. Is there a way to wipe a phone through itunes? TIA.
Posted by FuzzyBearE
Baton Rouge
Member since Jul 2016
449 posts
Posted on 9/28/16 at 10:01 am to
Was find my phone enabled? If so log in to icloud.com and you can do it from there.
Posted by Phate
Baton Rouge
Member since Mar 2006
11723 posts
Posted on 9/28/16 at 10:19 am to
You can do a restore through iTunes and set it up as new.
Posted by Janky
Team Primo
Member since Jun 2011
35957 posts
Posted on 9/28/16 at 10:21 am to
So, open the phone in itunes and then restore to factory settings?
Posted by djangochained
Gardere
Member since Jul 2013
19054 posts
Posted on 9/28/16 at 10:55 pm to
Had to do the same but the phone wouldn't power on due to water damage

Someone probably saw all my wife's nudes oh well
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