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Message
Google Play Store Support is Awsome!!!
Posted on 9/25/14 at 1:33 pm
Posted on 9/25/14 at 1:33 pm
After running the LSU lakes yesterday, i took my phone out of the armband carrying case and fumbled. The (Nexus 5) went down face down hard with no corner bounce. Screen looks like a map of the Mississippi River valley.
Called the Google Play Store just to see what they would charge me to repair before a priced the thing out locally. The support person asked me a few questions about what happened and I told him it was my fault and I had dropped it. He says that since i purchased the phone from Google and it was less than a year old, Google will replace it for free with a refurbished Nexus 5. One time offer.
TL;DR
Smashed my N5 screen.
Google gave me a replacement for free.
Called the Google Play Store just to see what they would charge me to repair before a priced the thing out locally. The support person asked me a few questions about what happened and I told him it was my fault and I had dropped it. He says that since i purchased the phone from Google and it was less than a year old, Google will replace it for free with a refurbished Nexus 5. One time offer.
TL;DR
Smashed my N5 screen.
Google gave me a replacement for free.
3
Posted on 9/25/14 at 1:37 pm to BruslyTiger
Do we have CADs opinion on this..?
Posted on 9/25/14 at 1:43 pm to BruslyTiger
Man that's pretty awesome! I always wondered how they would be with customer support.
Posted on 9/25/14 at 2:52 pm to BruslyTiger
Yea they just started offering this recently. Had my Nexus 5 screen cracked for awhile and was stoked to get a free replacement
Posted on 9/25/14 at 3:02 pm to InflateADate
Yep my next will be a nexus
Posted on 9/25/14 at 3:52 pm to Hu_Flung_Pu
Too bad you can't make a satellite dish out it like you can with an iPhone6+.
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