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Fire TV Stick Problem: "Optimizing system storage and applications..."

Posted on 1/30/17 at 10:56 am
Posted by GeauxColonels
Tottenham Fan | LSU Fan
Member since Oct 2009
25604 posts
Posted on 1/30/17 at 10:56 am


Has anyone seen this when turning on their Fire TV stick before? I hadn't used it in a few months but decided to mess with it Saturday night. At first, turning it on gave me a blank screen. I unplugged the power cord and plugged it back in to the wall then it showed a screen with the Amazon logo, then a Fire TV logo popped on the screen immediately followed by the screen above. So I let it sit for the 10 or so minutes and nothing happened. The stick wasn't responsive to the remote so I even tried swapping the batteries...still nothing. I rebooted several times with no luck. I even left it on overnight to see if it just needed time, but there was no change to the screen.

I Googled the issue and it seems as though it's also a problem on Fire tablets. I tried anything I could find regarding resetting a stick with no luck. Has anyone else seen this issue? If so, any luck getting the stick working again? The stick has never been sideloaded with Kodi or other apps like that. Anything on it was downloaded directly from the Amazon app store FWIW. I have a feeling I'm just going to have to replace this thing.
Posted by lsugrad35
Jambalaya capital of the world
Member since Feb 2007
3175 posts
Posted on 1/30/17 at 12:25 pm to
I've seen that screen when trying to run it using the USB in the tv rather than plugging directly into the wall. The screen would "complete" and then it would cycle right back and do it again. I took it out of the tv and plugged it back in and used the wall power and it worked fine. Try it on a different tv maybe and see what happens.
Posted by DoubleDown
New Orleans, Louisiana
Member since Oct 2008
12846 posts
Posted on 1/30/17 at 12:26 pm to
quote:

I've seen that screen when trying to run it using the USB in the tv rather than plugging directly into the wall. The screen would "complete" and then it would cycle right back and do it again. I took it out of the tv and plugged it back in and used the wall power and it worked fine. Try it on a different tv maybe and see what happens.

This exactly.
Posted by Tiger31
Baton Rouge
Member since May 2004
379 posts
Posted on 1/30/17 at 1:10 pm to
I had the same issue and had to return mine. Tried different ports, different power cords and got the same result. Amazon replaced for me.
Posted by GeauxColonels
Tottenham Fan | LSU Fan
Member since Oct 2009
25604 posts
Posted on 1/30/17 at 1:12 pm to
quote:

I've seen that screen when trying to run it using the USB in the tv rather than plugging directly into the wall. The screen would "complete" and then it would cycle right back and do it again. I took it out of the tv and plugged it back in and used the wall power and it worked fine. Try it on a different tv maybe and see what happens.

I'll try that. It was initially plugged into a surge protector when I first got it to turn on. Then I plugged it directly into the wall and had the same issue. I do have the stick actually plugged directly into my XBox One and access it through that machine. It worked fine when I first set it up this way. I don't have any other open HDMI ports on my TV so this made the most sense for me. I'll try and connect directly to the TV in the front room as well as another room to see if that makes any sort of difference.
Posted by DoubleDown
New Orleans, Louisiana
Member since Oct 2008
12846 posts
Posted on 1/30/17 at 1:46 pm to
quote:

I do have the stick actually plugged directly into my XBox One and access it through that machine.

Side question but have you found a good way to do this with OUT using 2 remotes? I have the same setup but with an amazon fire TV stuck in the HDMI IN of the xbox one. My issue is that my harmony remote controls the Xbox but I'm forced to use the Amazon Fire remote if we swap over to HDMI in through the TV Guide app.

First world problems, I know, but still annoying.
Posted by GeauxColonels
Tottenham Fan | LSU Fan
Member since Oct 2009
25604 posts
Posted on 1/30/17 at 2:48 pm to
quote:

Side question but have you found a good way to do this with OUT using 2 remotes? I have the same setup but with an amazon fire TV stuck in the HDMI IN of the xbox one. My issue is that my harmony remote controls the Xbox but I'm forced to use the Amazon Fire remote if we swap over to HDMI in through the TV Guide app.

First world problems, I know, but still annoying.

I haven't ever looked into it. I would flip the TV to the correct input with the TV remote, turn on the XBox with my controller and get to the TV app and then use the Fire TV remote afterwards.
Posted by DoubleDown
New Orleans, Louisiana
Member since Oct 2008
12846 posts
Posted on 1/30/17 at 2:52 pm to
quote:

I haven't ever looked into it. I would flip the TV to the correct input with the TV remote, turn on the XBox with my controller and get to the TV app and then use the Fire TV remote afterwards.

Similar to what I have to do but just looking to simplify and only use 1 remote. I just think it's currently impossible.
Posted by GeauxColonels
Tottenham Fan | LSU Fan
Member since Oct 2009
25604 posts
Posted on 1/31/17 at 12:59 pm to
So I tried plugging the Fire TV Stick directly into an HDMI port on the TV with power direct to the wall...no luck. I tried the same in the bedroom on a different TV and had the same result. Looks like my Fire TV stick is now useless.
Posted by Zappas Stache
Utility Muffin Research Kitchen
Member since Apr 2009
38618 posts
Posted on 1/31/17 at 1:33 pm to
There is a recovery mode for FireTV but you need a usb keyboard plugged into it to execute the commands.

LINK
Posted by GeauxColonels
Tottenham Fan | LSU Fan
Member since Oct 2009
25604 posts
Posted on 1/31/17 at 5:50 pm to
I read over thatlink earlier today, but it seems that they're talking about the Fire TV box and not the stick.
Posted by ChildSupport
Member since Jan 2018
1 post
Posted on 1/19/18 at 6:28 pm to
My stick is about 2 weeks old. Not rooted, but with kodi, and started having issue stuck on optimizing loop, then on reboot loop not even getting that far. I carefully moved it to different tv’s about 15 times before this issue. What fixed the problem for me was unplugging the little HDMI extension that came with the stick. Worked right away plugging directly in to tv without that, and have’nt had that problem since.
Posted by Concretesailors
Member since Jan 2018
1 post
Posted on 1/26/18 at 7:33 pm to
This is an older thread, but in case someone, like me, happens upon this link looking for the ANSWER, I have it. Allow the "Approximately 10 minutes" progress bar go to the end,once it comes to the end of its progress press and HOLD the Home button on your FireStick remote. Easy Peasy, worked the first time, every time.

Once your issue is resolved, please vote up my reply so that others may find the resolution. Thanks mate
This post was edited on 1/26/18 at 7:38 pm
Posted by Lynsay31
Member since Mar 2019
1 post
Posted on 3/5/19 at 6:17 pm to
Thank you for posting this I was about to cry because I thought my firestick was broken and someone gave it to me so I couldn't get it replaced. It worked just like you said any suggestions on how to hook the firestick to a tv without an HDMI outlet? I tried a converter but it didn't work and then it started doing that optimizing system thing. My mom has an older tv than I do and sometimes I like to watch tv with her so any suggestions on how to hook the firestick to a tv without an HDMI outlet?
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