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DisneyJr App/ FireTV

Posted on 9/17/16 at 7:58 am
Posted by kengel2
Team Gun
Member since Mar 2004
30642 posts
Posted on 9/17/16 at 7:58 am
Putting this here instead of movie board because its a technical issue.

Anyone else having issues with the DisneyJr App on the FireTv?

More specifically, All the shows and live tv work fine EXCEPT for the Mickey Mouse Clubhouse. The icon shows up, but clicking on it brings up an empty gray page that never loads.

I have tried logging out and back in and also removing and deleting the app from my cloud and reinstalling.

Just seeing if anyone has had this issue before I call customer service. The 2 year old really wants to watch Mickey Mouse Clubhouse and I really want to stop hearing mick mouse being yelled in my house.
Posted by TrebleHook
Member since Jun 2016
1356 posts
Posted on 9/17/16 at 8:09 am to
Have you tried using a mousekatool?
Posted by Mr Gardoki
AL
Member since Apr 2010
27652 posts
Posted on 9/17/16 at 8:14 am to
quote:

The 2 year old really wants to watch Mickey Mouse Clubhouse and I really want to stop hearing mick mouse being yelled in my house.

I feel your pain but I haven't watched it directly from the app.

quote:

Have you tried using a mousekatool?

Oh tooooootles
This post was edited on 9/17/16 at 8:14 am
Posted by junkfunky
Member since Jan 2011
33840 posts
Posted on 9/17/16 at 8:16 am to
I'd check for updates and then remove and reinstall the app if no updates are available.
Posted by TU Rob
Birmingham
Member since Nov 2008
12724 posts
Posted on 9/17/16 at 8:52 am to
Their app is probably the worst thing I have on my firestick. About once or twice a month I have to sign out and sign back in. Go through the whole activate thing again. Sometimes I can only watch live tv. If I try to choose a show instead it will freeze up and shut down. I've tried reinstalling it before. Doesn't help. The only trick I've learned on mine is to start the app and let it play whatever the live tv is for a couple of minutes. Then select more shows and wait for some of the show icons to actually show up. Again, couple of minutes. Then most of the time it will let you select a show. Every single time I try to start the app and go straight to another show it freezes. Maybe not right away. It may let me get all the way to the list of episodes. But it never lets you move through the menus quickly.
Posted by Maximus
Member since Feb 2004
81261 posts
Posted on 9/17/16 at 9:11 am to
I bet Pete's responsible for this.
Posted by LSU316
Rice and Easy Baby!!!
Member since Nov 2007
29276 posts
Posted on 9/17/16 at 9:32 am to
quote:

Have you tried using a mousekatool?





Now there's coffee all over my phone..... Thanks.
Posted by colorchangintiger
Dan Carlin
Member since Nov 2005
30979 posts
Posted on 9/17/16 at 10:06 am to
Never have had issues with the Apple TV app. Knock on wood.
Posted by Mr Gardoki
AL
Member since Apr 2010
27652 posts
Posted on 9/17/16 at 10:27 am to
Pete is a fricking a-hole
Posted by kengel2
Team Gun
Member since Mar 2004
30642 posts
Posted on 9/17/16 at 11:22 am to
I've done the uninstall/reinstall.

Ill try just letting it sit.

Maybe I didn't let it sit long enough.

If I could punch Pete in the face every time he said "mickey the mouse" id be a very happy person.
Posted by Jj283
Houma
Member since May 2015
798 posts
Posted on 9/19/16 at 8:41 am to
The Disney App is a POS. However it is a necessary POS in my household..

Have you tried unplugging the FireTv and plugging back in? That's what I do with mine when Disney decides to shite the bed.

Te shitty Disney app reliability is one of the reasons we have Netflix, but unfortunately Netflix doesn't have Mickey Mouse Clubhouse.
Posted by LSU316
Rice and Easy Baby!!!
Member since Nov 2007
29276 posts
Posted on 9/19/16 at 8:53 am to
quote:

but unfortunately Netflix doesn't have Mickey Mouse Clubhouse.


Yea we stay on that Paw Patrol....just laid down 65 dollars to build Skye at Build A Bear yesterday
Posted by whodatdude
Member since Feb 2011
1371 posts
Posted on 9/19/16 at 9:10 am to
Donald Duck is also a massive douche
Posted by CAD703X
Liberty Island
Member since Jul 2008
77872 posts
Posted on 9/19/16 at 9:22 am to
quote:

Have you tried using a mousekatool?


i dont normally lol at these responses but this one got me. have another upvote.
Posted by poochie
Houma, la
Member since Apr 2007
6168 posts
Posted on 9/19/16 at 3:33 pm to
Oh tooooootles

ETA: Damn it!
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