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Brand new TV isn't showing the quality picture I expected

Posted on 5/27/14 at 1:38 pm
Posted by Books
BR
Member since Jun 2005
11174 posts
Posted on 5/27/14 at 1:38 pm
Brand new Samsung UN60F8000, but the picture is not as crystal clear as it should be. It's not terrible, but nowhere near as crisp as our other HD TV in our bedroom.

I've exhausted the obvious avenues; ie owners manual and can't find anything online.

New HDMI cable connected to the HD receiver, and used these picture settings from cnet .

Output on the STB is set to 1080i, the highest available through Cox.

I'm pretty sure I'm missing something obvious, but cannot get the clarity this tv should be putting out. I'm now looking into possibly getting a professional calibration.

Any help is appreciated.
Posted by Brettesaurus Rex
Baton Rouge
Member since Dec 2009
38259 posts
Posted on 5/27/14 at 1:40 pm to
Are you just watching normal television? Bc if so you're not gonna see crisp 1080p picture. The real test is to throw a Blu Ray on or something like that.
Also never hurts to search for your model and look up commonly used setting levels.
Posted by Pectus
Internet
Member since Apr 2010
67302 posts
Posted on 5/27/14 at 1:41 pm to
Like the poster below, you need to consider two things: is the feed you're watching in 1080 (HD) and is your TV set to play HD.

If you have both, you should have HD.
Posted by 4WHLN
Drinking at the Cottage Inn
Member since Mar 2013
7579 posts
Posted on 5/27/14 at 1:43 pm to
quote:

search for your model and look up commonly used setting levels.


I had to do this on my new Samsung TV bought in December. Pic is much much better now.
Posted by CaptainsWafer
TD Platinum Member
Member since Feb 2006
58304 posts
Posted on 5/27/14 at 1:44 pm to
Well, I'm an idiot.

That is all.
Posted by Bard
Definitely NOT an admin
Member since Oct 2008
51461 posts
Posted on 5/27/14 at 1:46 pm to
Check your settings, if your set has adjustable refresh rates make sure you are at the maximum refresh rate for your setting (which should be 1920x1080p).
Posted by Books
BR
Member since Jun 2005
11174 posts
Posted on 5/27/14 at 1:48 pm to
I'm watching regular TV, but channels like ESPN etc are not coming through with the crispness my previous set had. This is Samsung's flagship non-4k LED, I'd expect it to at least match my 3 year old Sony Bravia.

The Smart menu looks amazing, same for the CPU I have hooked up to it. But Netflix and HBO Go are both just decent.

This post was edited on 5/27/14 at 1:50 pm
Posted by GrammarKnotsi
Member since Feb 2013
9315 posts
Posted on 5/27/14 at 1:51 pm to
quote:

But Netflix and HBO Go are both just decent.


Refer to all the wired vs wireless threads
Posted by CAD703X
Liberty Island
Member since Jul 2008
77940 posts
Posted on 5/27/14 at 1:54 pm to
quote:

I'm pretty sure I'm missing something obvious, but cannot get the clarity this tv should be putting out. I'm now looking into possibly getting a professional calibration.


do the HD samples in the store look better? (assuming you bought it locally)

you can download those to a USB stick or something and run them locally and see how they look.

at least then you could tell whether its a poor signal/source or your tv settings themselves.
Posted by Books
BR
Member since Jun 2005
11174 posts
Posted on 5/27/14 at 2:03 pm to
with the setting they put those tvs on in the store I was hesitant to put too much stock in what that picture looked like, but they were definitely sharper.

It has to be an issue with the source, bc I've exhausted the tv settings(I think) without the improvement I was hoping for.

However, my cable box is barely a year old.
Posted by GrammarKnotsi
Member since Feb 2013
9315 posts
Posted on 5/27/14 at 2:10 pm to
quote:

It has to be an issue with the source,


Not if your other TV isn't having the same issues..
Posted by brucevilanch
Fort Worth, Tejas
Member since May 2011
24333 posts
Posted on 5/27/14 at 2:32 pm to
quote:

I'm pretty sure I'm missing something obvious


how about calibrating it?
Posted by brucevilanch
Fort Worth, Tejas
Member since May 2011
24333 posts
Posted on 5/27/14 at 2:34 pm to
quote:

1920x1080p.


That's not the refresh rate.
Posted by Books
BR
Member since Jun 2005
11174 posts
Posted on 5/27/14 at 2:34 pm to
tried that using cnet's calibration

LINK /
Posted by brucevilanch
Fort Worth, Tejas
Member since May 2011
24333 posts
Posted on 5/27/14 at 2:36 pm to
Well, prayers sent.
Posted by CAD703X
Liberty Island
Member since Jul 2008
77940 posts
Posted on 5/27/14 at 2:39 pm to
quote:

Well, prayers sent.


brooks, shake the haters.

you'll sort this out. so its not a 120hz refresh issue right?

can you explain the issue? grainy? pixelated/blocky? washed out image?

what exactly is the image quality issue you're experiencing?

again, if you can establish a baseline..like using a really good 1080p source like some files served off a memory stick or someting..that will help
Posted by brucevilanch
Fort Worth, Tejas
Member since May 2011
24333 posts
Posted on 5/27/14 at 2:40 pm to
Posted by ILikeLSUToo
Central, LA
Member since Jan 2008
18018 posts
Posted on 5/27/14 at 2:54 pm to
quote:

Books


How much smaller is the TV in your bedroom, and how much farther away are you sitting from it in the bedroom?

Cox might output some channels/content in 1080i, but I believe the majority of the content is broadcast in 720p.

Is this a different TV from the one you had when we did your PC build, or is it the same? I recall the TV in your living room was fairly large, and the seating close enough that you'd definitely be able to discern the pixels in 720p. It could be simply a matter of perception. Smaller TV will have smaller pixels, and watching it from farther away makes it look significantly sharper. There's a pretty small window of view distance recommended for TVs based on size and resolution.

I have the same issue in my living room with a 55" 1080p TV. It can look pretty muddy when watching U-verse HD channels (720p) from 7 feet away when you compare it to the 32" TV in our bedroom, which we watch from 10 feet away.

Another issue is the scaling problems when watching content on a 1080p TV that's not 1080p. It doesn't scale perfectly, and often there's a ratio/picture size adjustment setting in the TV menu options.

How does the quality look when gaming at true 1080p?
This post was edited on 5/27/14 at 2:59 pm
Posted by Books
BR
Member since Jun 2005
11174 posts
Posted on 5/27/14 at 3:11 pm to
new one is 60" vs 32" on the bedroom tv, but standing up close to the bedroom tv still looks sharper than 10' away on the 60".

this is a brand new TV since the PC build-that was 42", so it's significantly larger. my picture is set to Screen Fill, though none of the other settings are that sharp.

when gaming or on the smart tv menu, it looks amazing.

From the descriptions here, it may be the 720p I'm getting from Cox, which is pretty disappointing if that's what I'm stuck with on this new tv.
Posted by HubbaBubba
F_uck Joe Biden, TX
Member since Oct 2010
45703 posts
Posted on 5/27/14 at 3:29 pm to
Turn off all the extra picture items like motion compensation. Turn sharpness way down. Turn contrast down.
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