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Anyone buy the "Certified Refurbished" Neato XV-21 vacuum off of Amazon?

Posted on 5/13/15 at 9:38 am
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 5/13/15 at 9:38 am
I am about to pull the trigger on this thing and it has good reviews, but I figured I'd ask anyone here if they have bought the refurbished one? Does anyone at least have experience with the model XV-21?

Amazon link

This purchase is brought on by dog hair. Pure and simple.
Posted by LSUsmartass
Scompton
Member since Sep 2004
82361 posts
Posted on 5/13/15 at 9:42 am to
Just ordered it, thanks for the link...last one they had in stock
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 5/13/15 at 9:43 am to
quote:

LSUsmartass


At least living up to your name
Posted by LSUsmartass
Scompton
Member since Sep 2004
82361 posts
Posted on 5/13/15 at 9:44 am to
I'll give you a solid review when it comes in
Posted by Ole War Skule
North Shore
Member since Sep 2003
3409 posts
Posted on 5/13/15 at 9:54 am to
Neato at walmart with accessories AND $50 rebate for 199

just ordered it as 2nd one...

Rise Of The Machines begins
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 5/13/15 at 10:04 am to
That's a different model, but still looks like a helluva deal.

I was specifically hoping someone had bought a refurbished XV-21 and could tell me about it.
Posted by CAD703X
Liberty Island
Member since Jul 2008
77890 posts
Posted on 5/13/15 at 10:05 am to
caterpillar, i'm also very interested.

$214 seems like a steal for a vacuum that deals with dog hair as well.
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 5/13/15 at 10:08 am to
quote:

caterpillar, i'm also very interested.

$214 seems like a steal for a vacuum that deals with dog hair as well.




right? I have my finger on the trigger and just looking for another reason to pull it

I feel like this would improve quality of life in my house hold because constant vacuuming is the absolute pits.

Also can't wait to watch my dog flip out when he sees a roaming robot vacuum. That's like his worst nightmare.
Posted by seawolf06
NH
Member since Oct 2007
8159 posts
Posted on 5/13/15 at 10:54 am to
There is a very large Neato/Roomba thread here somewhere.
Posted by BigPerm30
Member since Aug 2011
25704 posts
Posted on 5/13/15 at 11:02 am to
We have a Roomba and it works really well. It gives Mrs. Perm more time for loving.
Posted by Ole War Skule
North Shore
Member since Sep 2003
3409 posts
Posted on 5/13/15 at 11:28 am to
quote:

I feel like this would improve quality of life in my house hold


We've had an XV Signature for a year or so.

Our life is better in every way. Aside from a clean house and the wife not having to vacuum, it doesn't rain as much on weekends, the stock market's up, and my kids are all making straght A's. I owe it all to the Neato.

One of the best purchases ever. Doesn't matter which you get, just get one.
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 5/13/15 at 11:44 am to
Pulled trigger.

Screw it.

I'll report back after this weekend and I get to test it out. Arrives Friday morning, thanks Prime!
Posted by ithad2bme
Houston transplant from B.R.
Member since Sep 2008
3468 posts
Posted on 5/13/15 at 11:59 am to
I have had an XV-21 for a little over a year, it was better than expected for the first year. However, I would pay extra for the extended warranty if you get it. I got the 3 year warranty on mine.

Just after a year the dirt bin on mine kept popping out while it ran, they sent a new one and that fixed the issue for about 3 months and now it is doing it again. I had to replace the batteries after 14 months, and now it is having a charging issue that they told me a firmware update might fix, but I haven't had a chance to try it yet because you can't do it via laptop without powered usb hub because the ports don't have enough juice according to their tech support.
This post was edited on 5/13/15 at 12:09 pm
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 5/13/15 at 12:32 pm to
If this thing gives me 1 year of awesomeness, that alone is worth $215 to me.

If it makes it 3 years, hallefrickinglujah

Posted by CAD703X
Liberty Island
Member since Jul 2008
77890 posts
Posted on 5/13/15 at 12:41 pm to
quote:

If this thing gives me 1 year of awesomeness, that alone is worth $215 to me.


keep in mind, those factory refurbs (this is the neato manufacturer site at amazon after all) will likely have all the latest part & newest firmware.
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 5/13/15 at 12:43 pm to
Upvote for the optimism and moral support CAD
Posted by CAD703X
Liberty Island
Member since Jul 2008
77890 posts
Posted on 5/13/15 at 1:05 pm to


i love factory refurbs when it comes to electronics. it just means a human has actually plugged it in to make sure it works and run through a checklist of issues.
Posted by TigerBait1127
Houston
Member since Jun 2005
47336 posts
Posted on 5/13/15 at 1:10 pm to
I did and it has stopped working less than 6 months after purchase.

It has a battery issue and would consistently get stuck due to hair in the rotation
Posted by TheCaterpillar
Member since Jan 2004
76774 posts
Posted on 5/13/15 at 1:29 pm to
quote:

I did and it has stopped working less than 6 months after purchase.

It has a battery issue and would consistently get stuck due to hair in the rotation



Way to be late to the thread bro. Already purchased it.
Posted by ADLSUNSU
Baton Rouge
Member since Sep 2007
3518 posts
Posted on 5/13/15 at 1:36 pm to
from what i understand, they are relatively easy to fix on your own with tutorial guides and stuff.
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