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Tire manufacturer warranty

Posted on 4/9/15 at 9:03 am
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38498 posts
Posted on 4/9/15 at 9:03 am
How does this work?

In my situation, tires have approximately 25K miles on them - same amount of miles that vehicle has (it was purchased new - vehicle is now 2 years old). Dealership is recommending tires be replaced. All rotations and balances have been conducted at dealership at normal scheduled intervals.

Does a tire manufacturer representative have to visually inspect tire(s)? Or do you simply bring back tire(s) in question to place where tire(s) were originally purchased, in my case, at dealership?

Or will tire manufacturer and/or dealer just state that it is normal wear and tear, even though warranty may state otherwise in terms of years or mileage expectancy?

This post was edited on 4/9/15 at 9:05 am
Posted by VABuckeye
Naples, FL
Member since Dec 2007
35465 posts
Posted on 4/9/15 at 9:07 am to
In my experience you aren't going to get "years" as a warranty on tires. There is a tread wear warranty. Anything you get is going to be prorated. Are the tires at the wear bars?

quote:

If a tire has worn out evenly across the tread well before its estimated mileage limit, it may qualify for replacement under the tread-life warranty. You must show proof of purchase and proof that the tires were rotated properly at the recommended intervals. In this situation, the manufacturer prorates the cost of the new tire based on the percentage of remaining tread on the old tire and the price of the replacement tire.
Posted by UserName69
Member since Sep 2014
1613 posts
Posted on 4/9/15 at 9:07 am to
Delete
This post was edited on 4/9/15 at 9:09 am
Posted by VABuckeye
Naples, FL
Member since Dec 2007
35465 posts
Posted on 4/9/15 at 9:09 am to
To clarify what I said about years. Six years is the normal lifespan of a tire but mileage trumps years in regards to the warranty.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38498 posts
Posted on 4/9/15 at 9:18 am to
quote:

Are the tires at the wear bars?


I can't say right at this time as the vehicle is currently at the dealership getting regular maintenance work performed.

From what I can recall, the tread on the tires has worn evenly as the vehicle has no alignment or balancing issues.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38498 posts
Posted on 4/9/15 at 9:18 am to
quote:

To clarify what I said about years. Six years is the normal lifespan of a tire but mileage trumps years in regards to the warranty.


Since mileage on tires are relatively low (at least I believe 25K is low), is my "fight" with the dealership (vehicle was purchased new) or tire manufacturer?
This post was edited on 4/9/15 at 9:19 am
Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 4/9/15 at 9:21 am to
Are you sure your tires have a tread life warranty?


Not all tires do. I see it more often on the cheaper tires as an incentive for customers to try them
Posted by Btrtigerfan
Disgruntled employee
Member since Dec 2007
21310 posts
Posted on 4/9/15 at 9:27 am to
Generally, the better quality tire, the softer the tire compound. The good tires wear faster.

In my experience, tire warranties usually give you a percentage off the identical tire. The dealer won't have that in stock. If he does, you will not get any other discount. Screwed either way.

Posted by Chad504boy
4 posts
Member since Feb 2005
166059 posts
Posted on 4/9/15 at 9:27 am to
quote:

Will Cover


Call tire manufacturer and make a claim YOURSELF with them.

You will then need to take it to an authorized dealer for them for an inspection of the tires. HOpefully place you've been going can do it.

They then report back to them about the tire and the manufacturer should offer you a prorated amount off of new tires, problem is you have to stick with that manufacturers tires. I often would want to go with something different.

I've done before with Michelin.
Posted by ellunchboxo
Gtown
Member since Feb 2009
18774 posts
Posted on 4/9/15 at 9:31 am to
What kind of tire? What size? What speed rating?

Not all have tread life warranties, just manufacturer defect.

Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38498 posts
Posted on 4/9/15 at 9:35 am to
quote:

Are you sure your tires have a tread life warranty?


Not all tires do. I see it more often on the cheaper tires as an incentive for customers to try them


I just "assumed" they did? Tire brand is Toyo FWIW.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38498 posts
Posted on 4/9/15 at 9:36 am to
quote:

Chad504boy


Posted by Croacka
Denham Springs
Member since Dec 2008
61441 posts
Posted on 4/9/15 at 9:37 am to
I would check out their website


It may not be a tread warranty
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38498 posts
Posted on 4/9/15 at 9:38 am to
quote:

What kind of tire? What size? What speed rating?

Not all have tread life warranties, just manufacturer defect.



235/55SR/20.0
Posted by ellunchboxo
Gtown
Member since Feb 2009
18774 posts
Posted on 4/9/15 at 9:43 am to
If it's a Proxes A20 it doesn't have a warranty.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38498 posts
Posted on 4/9/15 at 9:51 am to
quote:

If it's a Proxes A20 it doesn't have a warranty.


The tires are Toyo Proxes A20. Do you speak from experience?

This post was edited on 4/9/15 at 9:54 am
Posted by ellunchboxo
Gtown
Member since Feb 2009
18774 posts
Posted on 4/9/15 at 9:54 am to
I sold tires for 12 years. Be lucky you got 25K out of them.
Posted by Will Cover
St. Louis, MO
Member since Mar 2007
38498 posts
Posted on 4/9/15 at 9:55 am to
quote:

I sold tires for 12 years. Be lucky you got 25K out of them.


I guess I will consider ourselves fortunate then.

Is there a particular brand of tire, along with model and warranty that you recommend?

P235/55R20
This post was edited on 4/9/15 at 9:55 am
Posted by Jake88
Member since Apr 2005
67974 posts
Posted on 4/9/15 at 9:57 am to
Regardless, don't buy tires from the dealer. If you need tires get them from Discount Tire on the net. They are much better priced. I bought some and after about 15k miles got a nail too near the sidewall and because I had the road hazzard coverage, they sent me a new tire without any hassle.
Posted by VetteGuy
Member since Feb 2008
28011 posts
Posted on 4/9/15 at 9:58 am to
quote:

Generally, the better quality tire, the softer the tire compound. The good tires wear faster.


I would say the higher the speed rating, the quicker they wear, IMO.
This post was edited on 4/9/15 at 10:02 am
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