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re: How do you tell someone their business asking price is too high?

Posted on 3/6/15 at 6:00 am to
Posted by TOKEN
Member since Feb 2014
11990 posts
Posted on 3/6/15 at 6:00 am to
What are you even debating over, just walk away.

Start you own clinic down the road... Give the old man one last shot and let him know if the business is split between both clinics his valuation decreases dramatically. Yes, it's a dick move to make but he is old and unreasonable. If she is truly the reason people are going into the clinic then moving down the road will save yall a fortune. His business will be hers anyone down the road. Be very pleasant with him and let him know the plans. He won't be happy keeping her around because of her client relationship though.

This post was edited on 3/6/15 at 6:02 am
Posted by iron banks
Destrehan
Member since Jul 2014
3739 posts
Posted on 3/6/15 at 6:30 am to
If the owner really wants to retire he will come to his senses and negotiate. If your wife walks he has to come to work full time or scramble to find a new associate. That brings in a whole new level of risk to him. If he puts it on the open market he will likely get lowballed even more than your valuation because whoever would be coming in does not already have the goodwill of the existing clients so the value is not the same. I am a chiropractor have have seen this in my profession. I always laugh at what the retiree thinks their golden goose is worth. I started my own practice 15 years ago after working for a tyrant. Lets just say I never looked back
Posted by TOKEN
Member since Feb 2014
11990 posts
Posted on 3/6/15 at 7:25 am to
quote:

If the owner really wants to retire he will come to his senses and negotiate. If your wife walks he has to come to work full time or scramble to find a new associate. That brings in a whole new level of risk to him. If he puts it on the open market he will likely get lowballed even more than your valuation because whoever would be coming in does not already have the goodwill of the existing clients so the value is not the same. I am a chiropractor have have seen this in my profession. I always laugh at what the retiree thinks their golden goose is worth. I started my own practice 15 years ago after working for a tyrant. Lets just say I never looked back



Congrats on your own practice. I've a part of several consolidations and physician practice sales. In negotiations, the one factor you must account for is goodwill. I can't stress this enough because I have seen young doctors taken to the cleaners for assuming the patient base would stay with them. I believe the Vet in this situation isn't accounting for a lot of things but should once they explain how much cheaper it is just to go into competition. This old man needs to get another valuation by a 3rd party which will more than likely be in the middle as someone has previously noted.
This post was edited on 3/6/15 at 7:27 am
Posted by broadhead
Member since Oct 2014
2099 posts
Posted on 3/6/15 at 9:43 am to
You guys will just need to find a middle ground price that all parties can agree on. Everyone is suggesting to just open your own practice but think of the head ache and stress that will come with opening a business. What if the current owner sues you for either taking the clients or his employees. Sure you're going to have to pay a little more but it's a turn key operation that is working. Pay the man and move on.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37020 posts
Posted on 3/6/15 at 9:45 am to
quote:

I can't stress this enough because I have seen young doctors taken to the cleaners for assuming the patient base would stay with them.


I've always looked at professional practice purchases this way - if the purchaser has worked with the customer before, then there is a greater chance (not 100 percent) that the customer will stay with the purchaser. A new purchaser coming in will be less likely to keep the customer, which reduces the value of the business.

This is why in a lot of cases, it's good to bring in a new purchaser and have a transition period where the old guy is still around.
Posted by LSUSUPERSTAR
TX
Member since Jan 2005
16305 posts
Posted on 3/6/15 at 1:21 pm to
Thanks for all the feedback. She has been there 3.5 years now, so the clients are loyal. We are having a lawyer look over her contract, specifically the non-compete. We have also discussed other places of employment as well as opening up a new clinic. Like someone else stated, this is a turn key for us and would like to make it work if we can agree on price.

He is more than welcome to hire someone else to assess the value, but they will be using the same data that he gave us. Hopefully if he does that, it will bring him into reality.
Posted by broadhead
Member since Oct 2014
2099 posts
Posted on 3/6/15 at 1:57 pm to
My apologies in advance if this has already been stated, but what all are you attempting to buy from this Vet? The business, building and land? How long has his he been in practice?
Posted by LSUSUPERSTAR
TX
Member since Jan 2005
16305 posts
Posted on 3/6/15 at 5:49 pm to
All of it. I can't remember how long he has owned it.
Posted by GFunk
Denham Springs
Member since Feb 2011
14966 posts
Posted on 3/6/15 at 9:48 pm to
Ridiculous how many folks have chimed in here without asking the simplest question and giving the simplest advice...

Have you asked him what he thinks the value is and then listened carefully to his reply? You know the number, but you've given no one anything in this thread to go on about where this value came from.

I would simply ask, "You've told me the biz is worth X...tell me how you got to that number."

In any negotiation or sale, listening will always give you the exact tools necessary to get what you want. People usually tell you EXACTLY how they want to be sold or negotiated with if you give them the chance. In this case, you need to understand the need behind the number...or a motivating pain in a sense, that causes him to use the values he does.

Simply asking him to tell you about the why behind his price-AND THEN LISTENING-you'll know how to approach with your offer.

Yes, you have far more information and less emotion behind your offer. But you have to sell him on why you make sense and he doesn't. Crafting and scheming and burying him with paperwork or stats won't do that.

Give your customer or person on the other side of a negotiation a chance to talk. After that, you won't have to give him detailed business valuation reports and breakdowns. You'll be able to specifically target the reason he gives you that value, and then you can specifically address it.

But listen, and make sure you give him the opportunity to list ALL of his reasons for the value...and listen to him.

Listening-and not speaking-is so vital in sales and negotiations. Stop scheming and planning. Just have a conversation...you'll learn a lot.
This post was edited on 3/6/15 at 9:50 pm
Posted by bovine1
Walnut Ridge,AR via Tallulah,LA
Member since Dec 2004
1276 posts
Posted on 3/7/15 at 3:34 pm to
Historically goodwill is priced based on what the practice nets considering location, local competition, etc.. Then you've got the real estate and equipment, disposables, accounts receivable and payable. I've bought and sold and the complexity depends obviously on the two sides involved. After I sold my practice I repped for a veterinary distributor for awhile and the older guys were always looking to sell. In rural areas it's hard. It's almost always an associate who buys them but not always I'm living proof of that. Good luck to ya.
Posted by LSUFanHouston
NOLA
Member since Jul 2009
37020 posts
Posted on 3/7/15 at 4:22 pm to
quote:

Listening-and not speaking-is so vital in sales and negotiations.


I think a lot of us were under the impression that a discussion like that had already occurred. Maybe not.
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