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Who else hates this practice used by companies?
Posted by LSUAlum2001 on 2/11/15 at 4:59 pm10
Easy to sign up, damn near impossible to cancel.
I was looking for something and I ventured over to Adobe and signed up for part of their Creative software subscription. You could cancel within 24 hours and the subscription would end. I signed up, found something better to use, so I went back to Adobe and cancelled within 24 hours..Or so I thought.
I get a charge yesterday (yeah, not cancelled) and I spent over 30 minutes on the phone with their India CS group. I had not even used the service, but since my original cancellation didn't go through, they wanted me to pay $100 of the remaining $200 to cancel. They eventually dropped the cancellation fee, but it's a fricking crock.
It's a crock that you can sign up with an easy click, but they make it damn near impossible to cancel.
I was looking for something and I ventured over to Adobe and signed up for part of their Creative software subscription. You could cancel within 24 hours and the subscription would end. I signed up, found something better to use, so I went back to Adobe and cancelled within 24 hours..Or so I thought.
I get a charge yesterday (yeah, not cancelled) and I spent over 30 minutes on the phone with their India CS group. I had not even used the service, but since my original cancellation didn't go through, they wanted me to pay $100 of the remaining $200 to cancel. They eventually dropped the cancellation fee, but it's a fricking crock.
It's a crock that you can sign up with an easy click, but they make it damn near impossible to cancel.
This post was edited on 2/11 at 4:59 pm
re: Who else hates this practice used by companies?Posted by magildachunks on 2/11/15 at 5:00 pm to LSUAlum2001
Can't believe there are people who sign up for free trials still
re: Who else hates this practice used by companies?Posted by TigerHam85 on 2/11/15 at 5:00 pm to LSUAlum2001
The worst. The stories I hear of Comcast gives me nightmares. I'll go cable and Internet-less before I deal with them if it ever comes down to that.
re: Who else hates this practice used by companies?Posted by BRgetthenet on 2/11/15 at 5:01 pm to LSUAlum2001
It sucks not being able to get a flood quote without the elevation report.
Please. You know the elevation. Give me the quote. $300 for every new application?
What a fricking racket.
Please. You know the elevation. Give me the quote. $300 for every new application?
What a fricking racket.
re: Who else hates this practice used by companies?Posted by LSUAlum2001 on 2/11/15 at 5:01 pm to magildachunks
It wasn't a trial.
re: Who else hates this practice used by companies?Posted by TigerHam85 on 2/11/15 at 5:02 pm to magildachunks
If you ever need to test a software to see if it's worth the thousands of dollars, you'll understand the value of a free trial.
re: Who else hates this practice used by companies?Posted by Black n Gold on 2/11/15 at 5:07 pm to LSUAlum2001
Back in the day, it was next to impossible to locate the "end subscription" link on the Netflix website. It was so damn frustrating.
re: Who else hates this practice used by companies?Posted by dagrippa on 2/11/15 at 5:15 pm to LSUAlum2001
I never do free trials or anything like that now. The Advocate keeps trying to hook me but it's no no no.
Amazon is the only service I've cancelled easily by recent memory. XM Radio took close to an hour and I had to refuse all their "specials" etc.
Amazon is the only service I've cancelled easily by recent memory. XM Radio took close to an hour and I had to refuse all their "specials" etc.
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re: Who else hates this practice used by companies?Posted by shutterspeed on 2/11/15 at 5:21 pm to LSUAlum2001
Spam email that makes you enter your email address to cancel what you never signed up for in the first place is also especially infuriating.
re: Who else hates this practice used by companies?Posted by stout on 2/11/15 at 5:22 pm to TigerHam85
quote:
If you ever need to test a software to see if it's worth the thousands of dollars, you'll understand the value of torrents.
FIFY
re: Who else hates this practice used by companies?Posted by aVatiger on 2/11/15 at 5:23 pm to LSUAlum2001
quote:
It's a crock that you can sign up with an easy click, but they make it damn near impossible to cancel.
This will soon be a Comcast thread, may god have mercy on our souls...
Eta-Ham beat me to it
This post was edited on 2/11 at 5:25 pm
re: Who else hates this practice used by companies?Posted by Hammertime on 2/11/15 at 5:24 pm to TigerHam85
Or you could get it online for free and uninstall it if you don't like it
Just looking quickly, I have:
Adobe CS6 Master - $2600
ArcGIS with a bunch of maps - $4000
Inventor Pro - $7300
Solidworks Premium - $8000
Total free programs = $21,900
I have a bunch of other stuff, but those are the most expensive.
Had flow simulator, but really didn't need it, and that is $14,000. Got rid of it for the regular version without simulation
Just looking quickly, I have:
Adobe CS6 Master - $2600
ArcGIS with a bunch of maps - $4000
Inventor Pro - $7300
Solidworks Premium - $8000
Total free programs = $21,900
I have a bunch of other stuff, but those are the most expensive.
Had flow simulator, but really didn't need it, and that is $14,000. Got rid of it for the regular version without simulation
This post was edited on 2/11 at 5:47 pm
re: Who else hates this practice used by companies?Posted by FLBooGoTigs1 on 2/11/15 at 5:31 pm to TigerHam85
quote:
hear of comcast gives me nightmares
They have a department called the "solutions department". I was promised a year free of HBO well when I moved to my new House I got Comcast hooked back up in the new house no HBO. Give them a call they sent me to the solutions dept. No one in there gave a shite mostly scum and entitlement class. I spoke to two women both smacked their gums and said oh no way they could give me that free HBO. Even though it showed on previous bills that I was receiving credits for HBO. They put you on hold never return, I said let me speak with a manager they never get them. You get so raged you hang up after 20 mins of waiting. I call back next day they send me back to solutions dept.same scenerio. I did finally speak to someone and I did manage 6 months free. When year is up I am dropping Comcast frick them and that solutions dept.
This post was edited on 2/11 at 5:38 pm
re: Who else hates this practice used by companies?Posted by FLBooGoTigs1 on 2/11/15 at 5:32 pm to aVatiger
Look below
re: Who else hates this practice used by companies?Posted by aVatiger on 2/11/15 at 5:32 pm to TigerHam85
quote:
The stories I hear of Comcast gives me nightmares.
A group of three service techs tried to strongarm my mom in my parent's house because she threatened to drop them while working on their cable/internet, we even have fricking security camera footage of one of the guys stepping to my mom like he is going to do something...
That's how you get Comcast over a barrel and show them the fifty states.
Seriously, blackmail Comcast, it's a pretty stellar decision.
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