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Started By
Message
Comcast changes customer name on final bill to "a-hole" after cust. cancels
Posted on 1/29/15 at 10:07 am
Posted on 1/29/15 at 10:07 am
LINK
quote:
The customer's wife, Lisa Brown, told Elliott that she was "never rude" to the Comcast reps she spoke to over the phone. She wanted to cancel the cable portion of her account because the family was having financial difficulties.
"We have spoken with our customer and apologized for this completely unacceptable and inappropriate name change," a Comcast spokeswoman told CNNMoney Thursday.
13
Posted on 1/29/15 at 10:08 am to GetCocky11
Pretty standard for Comcast. You have to be an incredibly shitty person to work for that company.
Posted on 1/29/15 at 10:08 am to GetCocky11
Why is that not surprising?
Posted on 1/29/15 at 10:10 am to Spaceman Spiff
We don't have Comcast here. I have to deal with Time Warner Cable, and they are bad. But wow, Comcast sounds like they are 100 times worse.
Posted on 1/29/15 at 10:10 am to GetCocky11
what a friggin' joke of a company
Posted on 1/29/15 at 10:13 am to OMLandshark
Posted on 1/29/15 at 10:13 am to GetCocky11
that is funny!!Posted on 1/29/15 at 10:16 am to GetCocky11
Comcast is very difficult to deal with. Lots of unhappy employees.
I just looked at my bill last night - I'm paying $47 to have whole home DVR. I think that's ridiculous.
I just looked at my bill last night - I'm paying $47 to have whole home DVR. I think that's ridiculous.
Posted on 1/29/15 at 10:21 am to OMLandshark
quote:
Pretty standard for Comcast.
I hate them so fricking much.
Posted on 1/29/15 at 10:23 am to anc
quote:
I'm paying $47 to have whole home DVR. I think that's ridiculous.
Posted on 1/29/15 at 10:25 am to NawlinsTiger9
quote:
I hate them so fricking much.
They once told me that I had to bring my grandmother down there personally to cancel her subscription, despite the fact that she was dead. Think it may be the quickest 0 to 60 on the pissed scale I've ever gotten.
Posted on 1/29/15 at 10:26 am to GetCocky11
Posted on 1/29/15 at 10:27 am to GetCocky11
I have Comcast and this does not surprise me
Posted on 1/29/15 at 10:27 am to GetCocky11
It really is the worst company on the planet. I happily deal with the crappiest internet speeds through DSL just to stay the frick away from Comcast
Posted on 1/29/15 at 10:29 am to Larry
I really thought the empire would have crumbled by now with satellite TV options, U-Verse and WOW and things like that expanding, streaming this and that everywhere, but they seem as strong as ever.
Posted on 1/29/15 at 10:34 am to Bunk Moreland
quote:
I really thought the empire would have crumbled by now with satellite TV options, U-Verse and WOW and things like that expanding, streaming this and that everywhere, but they seem as strong as ever.
Don't worry, their reckoning is coming.
Posted on 1/29/15 at 10:36 am to OMLandshark
quote:
They once told me that I had to bring my grandmother down there personally to cancel her subscription, despite the fact that she was dead. Think it may be the quickest 0 to 60 on the pissed scale I've ever gotten.
Holy shite, I think I would have had a rage stroke
My interactions with them have been pretty bad, (and I find myself to be an extraordinarily patient individual), but NOTHING comes close to that
Posted on 1/29/15 at 10:36 am to GetCocky11
That's awesome.
Posted on 1/29/15 at 10:38 am to GetCocky11
Posted on 1/29/15 at 10:38 am to GetCocky11
quote:
"It may take a few years before we can honestly say that a great customer experience is something we're known for," a Comcast exec wrote in a company blog post in September.
So fortune 500 CEOs get high too?
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